What are the responsibilities and job description for the Business Operations Analyst position at Johnson Brothers and Careers?
We are seeking a Business Operations Analyst for the Warehouse Excellence team with a strong technical background and a passion for warehouse systems. This role will play a pivotal part in supporting and enhancing our warehousing operations nationwide, with a particular focus on becoming a subject matter expert in our Warehouse Management System (WMS). The ideal candidate will support WMS training and optimization, drive continuous improvement initiatives, and contribute to strategic warehouse projects.
Job Description:
Key Responsibilities:
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Lead WMS-related initiatives:
- Develop deep expertise in our WMS platform.
- Provide training and support to warehouse teams.
- Conduct operational audits and identify system improvement opportunities.
- Serve as the primary liaison between warehouse operations and IT for WMS enhancements.
- Champion the adoption of lean methodologies to solve operational challenges and improve warehouse efficiency and accuracy.
- Collaborate with Operations leaders to define and standardize work practices across Johnson Brothers’ warehouse network.
- Leverage data analytics and work standards to help local warehouse teams improve performance and manage operations more effectively.
- Design, develop, and deploy a warehouse-facing dashboard that visualizes key WMS metrics—including productivity, pick accuracy, nightly progress, and other performance indicators—to drive operational transparency and support data-driven decision-making at the local level.
- Build strong cross-functional relationships across corporate, regional, and local teams to ensure successful project execution.
Requirements:
Experience:
- Bachelor’s degree in a quantitative, technical, or business discipline with at least 2 years of experience; or a minimum of 5 years of experience as a Business Analyst, Systems Analyst, or similar role in a distribution, logistics, or manufacturing environment
- Proven experience implementing process improvement, system configuration or technical project coordination and driving to drive enterprise-level continuous improvement initiatives.
- Experience with detail-oriented documentation, process mapping, and workflow implementation
- Ability to translate business needs into system or reporting requirements.
Technical Skills:
- Advanced Excel
- SQL proficiency for querying data and generating reports
- Experience with data visualization tools (e.g., Power BI, Tableau, Looker)
- Familiarity with ERP (e.g., SAP, Oracle, NetSuite) and WMS systems
- Understanding of database concepts and data integration between systems
- Experience with data cleaning, analysis, and process automation
Working Conditions, Hazards & Physical Work Demands:
- Hybrid role: two days per week in the office when not traveling.
- Up to 35% travel required.
- Work may occur in industrial environments (e.g., noise, dust).
The expected pay range for this role is $79,635.48-$135,006.90. Pay is based on several factors including, but not limited to, labor markets, education, experience, certifications, etc. Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts. Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company-paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave
Equal Opportunity Employer
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
RegularTime Type:
Full timeSalary : $79,635 - $135,007