What are the responsibilities and job description for the Director, Post Acute Billing position at Johns Hopkins Medicine?
Requisition #:668618 Location:Johns Hopkins Health System, Middle River, MD 21220 Category:Leadership Schedule:Day Shift Employment Type:Full Time
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Responsibilities
The Director of Post Acute Billing will oversee key components of one or more revenue cycle functional areas including Home Health, DME/HME and Infusion/Pharmacy. The Director is responsible for optimizing revenue streams, enhancing cash flow, ensuring compliance with healthcare regulations, and managing vendor relationships and performance. This leader collaborates with various departments to streamline processes, implement best practices, drive financial and operational performance across the revenue cycle. In addition:
- Provides strategic oversight and leadership of billing and A/R follow-up operations and production staff to ensure accurate claim submission, effective denial resolution, strong payer performance, and optimal cash realization.
- Accountable for proactively monitoring and improving key revenue cycle metrics i.e., Collections, Days in A/R, A/R Aging, Denials, and Write-offs, while driving operational improvements across billing and follow-up functions.
Qualifications
- Bachelor's Degree in healthcare administration, finance, business administration, or a related fiend (required)
- Master's Degree in healthcare administration, finance, business administration, or a related field (Preferred)
- 7 years of experience in revenue cycle management (Required) including
- 3 years of related management experience (Required)
- Depending on individual position assignment, additional certifications may be required
- Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remaining flexible, continuously learning, embracing new challenges, and quickly recovering from setbacks Excellent written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
- Applies advanced technical knowledge to solve complex matters within a Network function, or multiple business units.
- Makes decisions and recommendations on issues affecting a department or functional area.
- Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
- Uphold ethical principles by maintaining confidentiality, ensuring informed consent, and making decisions that prioritize the well-being of both patients and staff.
- Authority to direct and support employees’ daily work activities; has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
- Work seamlessly within diverse teams, bringing together professionals from various disciplines to provide patient-centered care and achieve collective goals.
- Identifies control objectives for designated function and implements cost effective controls designed to meet those objectives.
- Makes independent decisions related to products, services, implementing new programs, and supporting technical/operational processes of a Network or business unit.
- Addresses problems that are highly varied, complex and often non-recurring, requiring higher-management input and often determining new processes/procedures.
- Applies advanced understanding of discipline/ specialization, prior supervisory experience, and advanced interpersonal and communication skills in Back End Revenue Cycle Management.
- Develops and is accountable for budget of work department, office or unit.
- Leads business process improvement for designated area.
- Performs cost benefit analyses for designated area.
- Advanced proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).
What Awaits You:
- Competitive pay and benefits that support you at every stage of your life and career.
- Retirement plans with employer contributions to help you plan confidently for the future.
- Generous time off so you can unplug, recharge, and enjoy life outside of work.
- Access to world-class facilities and innovative technology that fuel your curiosity.
- Endless opportunities to advance your career as part of the Johns Hopkins team
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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