What are the responsibilities and job description for the Assistant Store Manager position at Johnnie-O?
Key responsibilities will include, but may not be limited to:
- Build a performance-driven, customer-first culture rooted in Johnnie-O values.
- Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager.
- Set clear expectations, track progress, and celebrate team achievements.
- Achieve and exceed sales goals through strategic planning and execution.
- Use clienteling tools to build long-term customer relationships and drive repeat business.
- Partner with marketing and community teams to plan events that engage the local market.
- Lead by example on the sales floor, modeling personalized, authentic service.
- Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
- Maintain a clean, organized, and inviting store environment.
- Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
- Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.
- 1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
- Strong interpersonal skills with a genuine ability to connect with people.
- Proactive, solutions-oriented approach to delivering excellent customer service.
- Ability to adapt in a fast-paced environment and handle multiple priorities.
- Comfortable working a flexible schedule including evenings, weekends, and holidays.
- A bility to stand for extended periods and lift up to 20 lbs.
- Full-Time/Hourly position plus commission opportunities, paid time off, and paid holidays
- Health/Dental/Vision/FSA/Life/Short-Term Disability Insurance benefits
- Employee discounts Aside from a fun and unique working environment, Johnnie-O offers a challenging career coupled with a competitive compensation and benefits package. We value our employee’s time and efforts.