What are the responsibilities and job description for the Account Representative - State Farm Agent Team Member position at John Wood - State Farm Agent?
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
ABOUT OUR AGENCY
I opened my agency in 2015 after coming from a background in healthcare sales, and from the beginning I wanted to create an office that felt supportive, welcoming, and family-oriented. Today, our team of six works closely together, and I truly view my team as an extension of my family.
I graduated from the University of Central Arkansas in 1995 and earned my Master’s degree in 1997. My wife and I have been married for 31 years, and we have three sons — two college graduates and one currently a junior in college. Outside of work, I enjoy traveling, golfing, hunting, and spending time outdoors. I stay active in the community through local events and activities, including trap shooting programs. I’m looking for someone self-driven, coachable, goal-oriented, and someone who leads with integrity and wants to grow with a supportive team.
ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for John Wood - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
I opened my agency in 2015 after coming from a background in healthcare sales, and from the beginning I wanted to create an office that felt supportive, welcoming, and family-oriented. Today, our team of six works closely together, and I truly view my team as an extension of my family.
I graduated from the University of Central Arkansas in 1995 and earned my Master’s degree in 1997. My wife and I have been married for 31 years, and we have three sons — two college graduates and one currently a junior in college. Outside of work, I enjoy traveling, golfing, hunting, and spending time outdoors. I stay active in the community through local events and activities, including trap shooting programs. I’m looking for someone self-driven, coachable, goal-oriented, and someone who leads with integrity and wants to grow with a supportive team.
ROLE DESCRIPTION:
As an Account Representative - State Farm Agent Team Member for John Wood - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Experience managing client relationships is preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Dedicated to customer service
- Able to anticipate customer needs
- Able to effectively relate to a customer
BENEFITS:
- Paid time off (holidays and personal/sick days)
- Salary plus commission/bonus
- Growth potential/opportunities for advancement within my agency