What are the responsibilities and job description for the Accounting Systems Support Specialist position at JOHN W STONE OIL DISTRIBUTOR LLC?
Company Description: John W. Stone Oil Distributor, LLC is the local leader in dockside, mid-streaming, and offshore fueling along the Mississippi River, from Baton Rouge to Venice, Louisiana, and into the Gulf of Mexico and Texas.
Position: Accounting Systems Support Specialist
Reports To: Director of IT Systems and Operations
Location: Gretna, LA
Work Schedule: 8 a.m. to 5 p.m., Monday – Friday. Alternating On Call Schedule for nights/weekends
Essential Job Duties:
- Assist in the maintenance and support of ERP/accounting systems, including user access, configurations, and issue resolution
- Support accounting functions by ensuring accurate data flow between operational systems and financial modules
- Troubleshoot system-related issues impacting invoicing, billing, inventory, and financial reporting
- Collaborate with Accounting to validate data accuracy and resolve discrepancies
- Provide first-level support for system users, including Accounting, Operations, and administrative staff
- Assist in training users on system functionality, procedures, and best practices
- Create and maintain user guides, SOPs, and process documentation
- Generate and support financial and operational reports using ERP tools, SQL queries, or reporting software
- Assist in data imports, exports, and reconciliations across systems
- Assist with system upgrades, conversions, implementations, and integrations
- Participate in testing, validation, and deployment of new features or modules
- Provide backup support to the Director of IT as needed, ensuring continuity of system operations
- Participate in an alternating on-call schedule for nights and weekends and during periods when the Director is out of office (e.g., PTO)
- Respond to critical system issues and escalate as appropriate to maintain business continuity
Qualifications:
Qualifications:
- Associate’s or bachelor’s degree in accounting, Information Systems, Business, or related field
- 1–3 years of experience in accounting, IT support, or ERP systems (Required)
- Basic understanding of accounting principles (AP, AR, GL, inventory, billing)
- Proficiency in Microsoft Excel (formulas, data analysis, pivot tables)
- Familiarity with SQL or reporting tools (required)
- Experience with system troubleshooting and user support
- Strong attention to detail and accuracy
- Excellent problem-solving and analytical skills
- Effective communication across technical and non-technical teams
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Other duties that may be requested by Director, Supervisor or Executive Management as needed
- This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
- Physical Requirements: All offers of employment are conditioned on passing a fit for duty physical
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John W. Stone Oil Distributor, LLC is an EOE, including disability/vets.