What are the responsibilities and job description for the SERVICE TECH position at JOHN VANCE MOTORS INC?
Job Purpose:
Key Responsibilities:
- The Service Technician at Vance Group is responsible for diagnosing, maintaining, and repairing vehicles to ensure they operate at optimal performance. This role involves a high level of technical expertise and a commitment to delivering excellent customer service.
Key Responsibilities:
- Diagnose vehicle issues by inspecting mechanical and electronic components.
- Conduct routine maintenance tasks such as oil changes and tire rotations.
- Perform complex repairs on various vehicle systems to restore functionality.
- Replace worn or damaged parts to maintain vehicle safety and performance.
- Utilize diagnostic tools and hand tools to accurately identify and resolve issues.
- Ensure all work is completed to the highest standards to guarantee customer satisfaction.
- Maintain a clean and organized work environment, adhering to safety protocols.
- Communicate effectively with customers to explain vehicle issues and repair solutions.
- Keep detailed records of all work performed and parts used.
- Stay updated on the latest automotive technology and repair techniques.
Required Education:
Required Experience:
Required Skills and Abilities:
- High school diploma or equivalent; additional technical training or certification in automotive technology preferred.
Required Experience:
- Minimum of 2 years of experience in automotive repair and maintenance.
- Proven experience in diagnosing and repairing mechanical and electronic components of vehicles.
- Experience in conducting routine maintenance and performing complex repairs.
Required Skills and Abilities:
- Proficiency in using diagnostic tools and hand tools for vehicle maintenance and repair.
- Strong ability to perform oil changes and replace worn parts efficiently.
- Excellent problem-solving skills with a keen attention to detail.
- Strong communication skills to ensure customer satisfaction and explain technical issues clearly.
- Ability to work independently and as part of a team in a fast-paced environment.
- Commitment to maintaining a high level of customer service and professionalism.