General Manager-Used Automotive Dealer

Overview

We are seeking a dynamic and results-driven General Manager for Used Automotive Dealership to lead our pre-owned vehicle operations with energy and strategic insight. This pivotal role involves overseeing all facets of dealership management, from sales and inventory control to customer relations and team leadership. The ideal candidate will possess a passion for the automotive industry, exceptional sales expertise, and a talent for building lasting client relationships. As a leader in our organization, you will drive growth, ensure operational excellence, and foster a high-performance sales environment that exceeds targets and elevates customer satisfaction.

Responsibilities

• Lead and manage the entire used vehicle dealership operations, including sales, inventory management, finance options, and customer service.
• Develop and execute strategic sales plans to achieve and surpass monthly, quarterly, and annual sales targets.
• Cultivate a robust sales pipeline through outbound prospecting, cold calling, B2B sales initiatives, and outside sales efforts to expand market reach.
• Build strong relationships with clients by providing exceptional customer service, negotiating deals effectively, and upselling high-value vehicles and financing options.
• Manage the dealership’s inventory control processes to ensure optimal stock levels while minimizing excess inventory costs.
• Lead and motivate the sales team by providing coaching on automotive sales techniques, CRM software utilization, deal closing strategies, and customer relationship management (CRM) systems.
• Maintain compliance with all dealership policies while fostering an energetic environment focused on achieving sales excellence through effective communication skills and phone etiquette.

Skills

• Proven experience in automotive dealership management with a focus on used vehicle sales.
• Strong background in outside sales, negotiation skills, and deal closing techniques
• Expertise in managing a comprehensive sales pipeline from lead generation to final sale closure.
• Exceptional leadership skills in sales team management, inventory control
• Proficiency with CRM software platforms supporting customer relationship building and sales support activities.
• Excellent organizational skills paired with outbound sales experience such as cold calling or outreach campaigns.
• Strong communication skills for client interaction and internal team coordination.
• Ability to achieve aggressive sales targets while maintaining high levels of customer satisfaction through outstanding service delivery.

Join us as we drive success in the used automotive market! This role offers an exciting opportunity for motivated professionals eager to lead a thriving dealership operation while delivering exceptional value to customers through innovative sales strategies and outstanding service excellence.

Work Location: In person