What are the responsibilities and job description for the Capacity Load Coordinator position at John S. Connor, Inc?
Company Description John S. Connor, Inc. is a full-service logistics company founded in Baltimore in 1917 as a Customs Broker and Freight Forwarder, and has grown to be one of the largest providers of its kind at the Port of Baltimore. The company focuses on efficient, cost-effective movement of goods by air, ocean, and overland, while maintaining strict compliance with regulations and risk management standards. Headquartered in Baltimore, John S. Connor, Inc. operates offices at BWI Airport, New York, Dulles Airport, Norfolk, Louisville, and Pittsburgh, supporting domestic and international shipping and warehousing needs. The organization is a registered NVOCC with the Federal Maritime Commission and a TSA-certified Indirect Air Carrier, with staff experienced in ITAR-controlled, licensed, and Carnet shipments to ensure adherence to CBP, FDA, USDA, ATF, and other federal regulatory requirements. The company also provides in-house training and consulting in areas such as C-TPAT, compliance, and documentation, and is recognized as a certified small business registered with SAM.gov.
Role Description The Capacity Load Coordinator is a full-time hybrid role based in Baltimore, MD, with opportunities for partial work-from-home. This role focuses on planning, scheduling, and coordinating freight capacity across multiple modes of transportation to ensure timely, cost-effective, and compliant movement of shipments. Day-to-day responsibilities include reviewing booking requests, matching cargo with appropriate carriers and routes, monitoring load status, and adjusting capacity plans in response to changes in demand or operational constraints. The Capacity Load Coordinator collaborates closely with operations, customer service, and carrier partners to resolve scheduling conflicts, mitigate delays, and optimize load utilization. The role also involves maintaining accurate system records, generating capacity and performance reports, and supporting adherence to regulatory and company standards.
Qualifications
Role Description The Capacity Load Coordinator is a full-time hybrid role based in Baltimore, MD, with opportunities for partial work-from-home. This role focuses on planning, scheduling, and coordinating freight capacity across multiple modes of transportation to ensure timely, cost-effective, and compliant movement of shipments. Day-to-day responsibilities include reviewing booking requests, matching cargo with appropriate carriers and routes, monitoring load status, and adjusting capacity plans in response to changes in demand or operational constraints. The Capacity Load Coordinator collaborates closely with operations, customer service, and carrier partners to resolve scheduling conflicts, mitigate delays, and optimize load utilization. The role also involves maintaining accurate system records, generating capacity and performance reports, and supporting adherence to regulatory and company standards.
Qualifications
- Experience in logistics, freight forwarding, or supply chain coordination, including knowledge of ocean, air, and domestic transportation processes.
- Strong skills in scheduling, load planning, and capacity management using transportation management or similar systems.
- Attention to detail and accuracy in documentation, data entry, and record-keeping for shipments and routing.
- Effective communication and collaboration skills to work with internal teams, carriers, and customers.
- Ability to analyze shipment data, identify potential issues, and make sound decisions to optimize routes and capacity.
- Familiarity with regulatory compliance in transportation and logistics (e.g., CBP, FDA, USDA, ATF, TSA) is beneficial.
- Proficiency with MS Office applications and basic reporting tools; experience with logistics software is an advantage.
- Demonstrated ability to manage multiple tasks, prioritize workloads, and meet deadlines in a fast-paced environment.
- High school diploma or equivalent