Business Development Manager

Get to Know Us

Join a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture

People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary

The Business Development Manager (BDM) at John S. Connor is responsible for generating and maintaining revenue by promoting the full suite of JSC services, including ocean and air freight forwarding, NVOCC services, customs brokerage, and related logistics solutions. This remote role focuses on business development in the designated region and works closely with the local Branch Manager and the national Director of Sales and Marketing. The BDM maintains strong client relationships, identifies new business opportunities, and drives revenue growth through strategic sales initiatives and client solutions.

Key Responsibilities 

• Identify, qualify, and pursue prospective accounts in designated region and surrounding areas
• Develop and maintain a robust pipeline of potential and target accounts
• Build and sustain strong relationships with existing customers to ensure retention and upsell opportunities
• Conduct telemarketing, networking, and field-based outreach to identify new leads
• Prepare and deliver proposals, presentations, and customized solutions to prospective clients
• Collaborate with operations teams to ensure client needs are met and service excellence is achieved
• Maintain accurate records of sales activity, revenue, and client interactions in CRM or CargoWise
• Communicate professionally with clients, vendors, and internal stakeholders
• Submit timely sales reports, expense accounts, and related documentation
• Achieve and exceed established sales targets and call quotas
• Develop marketing strategies and account penetration plans aligned with company objectives
• Stay informed of market trends, competitor activity, and industry developments
• Represent John S. Connor in a professional and consultative manner
• Support the Branch Manager in identifying client needs and developing regional growth strategies

Education

• Bachelor’s degree in business or related field, or equivalent combination of skills, training, and experience

Experience

• 2–5 years of experience in logistics, freight forwarding, or supply chain sales preferred
• Less experienced candidates may be considered with a general understanding of shipping, logistics, and sales processes

Skills and Abilities

• Knowledge of international freight operations (air, ocean, NVOCC)
• Proven success in business development, client relationship management, and consultative selling
• Strong written and verbal communication skills
• Self-starter with ability to work independently and collaboratively
• Proficiency in Microsoft Office and Google Workspace
• Familiarity with transportation-related technology platforms and CRM systems
• Ability to manage multiple priorities and deadlines in a remote work environment
• Knowledge of world geography, inland trucking, and freight market dynamics
• Access to reliable transportation and ability to travel locally for client meetings
• Ability to think creatively and communicate effectively to motivate clients about company products and services
• Familiarity with CargoWise or other Transportation Management Systems (TMS) 
• Strategic mindset with analytical and problem-solving abilities
• Awareness of customs regulations and trade compliance issues

Why Join Us?

We are a leader in global logistics and customs brokerage. As a vital player in the supply chain, we ensure our clients' shipments meet all requirements, facilitating smooth import/export operations. Join a collaborative and dynamic team in a role that offers exposure to various facets of logistics and maritime operations.

As a team member, you have access to the following benefits and compensation packages:

• Salary Range: $50,000 to $70,000 (depending on skills and experience) 
• Hybrid work flexibility (on office, working from home, and travel to client sites, sales meetings, conferences, etc.)
• Comprehensive medical, dental, and vision coverage
• HSA, FSA, and HRA options
• Company-paid life and disability insurance
• Voluntary insurance offerings for employee and dependents
• 401(k) with employer matching
• Paid Vacation, Paid Time Off (PTO), and Holidays
• Educational Assistance Programs
• Recognition and reward programs
• Commitment to a supportive and inclusive work environment

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. We are a smoke and drug-free workplace and ADA-compliant as applicable.

If you require reasonable accommodations during the application or interview process, please contact us to request assistance.

Salary : $50,000 - $70,000