What are the responsibilities and job description for the Bell Staff position at John Rutledge House Inn?
The John Rutledge House Inn is an important historical landmark and a luxurious bed and breakfast in the heart of Charleston. We are looking for a Full Time or Part Time bellman to join our team. From a cheerful greeting as guests arrive at the hotel to a sincere thank you at departure, the ideal John Rutledge House bell staff helps to create a seamless five-start experience for guests throughout their stay. Bell staff duties include some hotel upkeep in addition to guest service.
Hours are approximately 10:00am - 6:00pm. Must be able to work weekends and occasional holidays. Full-time or part-time position available.
Responsibilities
Hours are approximately 10:00am - 6:00pm. Must be able to work weekends and occasional holidays. Full-time or part-time position available.
Responsibilities
- Greet each guest as they arrive at the hotel.
- Assist arriving and departing guests with their luggage.
- Acquaint guests with the property and room amenities.
- Converse with guests about local restaurants and attractions when asked.
- Deliver room amenities.
- Set up and assist with evening tea service.
- Assist with hotel upkeep including maintaining cleanliness of hotel kitchen and parking lot and distributing laundry.
- Other duties as assigned by management.
- Must have a congenial personality and be dedicated to providing outstanding guest service.
- Reliability and punctuality are a must.
- Able to climb multiple flights of stairs - the property does not have an elevator.
- Capable of lifting up to 50 pounds.
- Able to bend, stoop, and stand for up to 5 hours per shift.
- Sharp eye for detail
- Must have flexible scheduling availability and be able to work weekends and occasional holidays.
- Previous hotel experience preferred.