2742 US-129, Cleveland, GA 30528

Automotive Service Advisor / Writer

$60,000 - $100,000 per year Great Benefits!

Hiring Immediately

Service Advisor / Dealership Experience Preferred

Why Work for Megel Ford?

• We treat our team like family and value long-term relationships.
• Join a dealership known for integrity, customer satisfaction, and community involvement.
• We promote from within and support career development across departments.
• Work alongside experienced professionals who are invested in your success.
• Enjoy a stable schedule, employee discounts, and more.

• 
  $60,000 - $100,000 per year!
• Medical, Dental and Vision insurance
• 401(k)
• Paid vacation
• Closed on Sundays!
• Career advancement opportunities

Responsibilities – Service Advisor:

• Greet customers promptly and professionally upon arrival in the service lane.
• Listen carefully to customer concerns, document repair needs, and communicate clearly with technicians.
• Provide accurate cost estimates, timelines, and recommendations for necessary maintenance and repairs.
• Serve as the primary point of contact throughout the repair process, ensuring customers are informed and satisfied every step of the way.
• Review vehicle inspections and communicate technician findings clearly and honestly.
• Maintain a high level of product and service knowledge to effectively answer customer questions.
• Prepare repair orders, process payments, and ensure all documentation is completed accurately.
• Follow up after service visits to maintain relationships and encourage repeat business.
• Work collaboratively with technicians, parts staff, and management to meet service goals.
• Deliver an outstanding customer experience in every interaction.

Qualifications / Requirements – Service Advisor:

• Previous Automotive Service Advisor or Service Writer experience preferred
• Strong communication, problem-solving, and organizational skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Professional appearance and positive attitude.
• Basic computer literacy — familiarity with service management software or CRMs preferred.
• Self-motivated, reliable, and team oriented.
• High School Diploma or equivalent required.
• Valid driver’s license with a clean driving record.
• Please upload your resume. Completing the online assessment will grant you priority consideration!
• Must be authorized to work in the U.S. without sponsorship and be a current resident.
• Must pass pre-employment testing to include background checks, MVR, and drug screening