What are the responsibilities and job description for the Medical Front Desk Receptionist position at John K. Eshleman, DO?
Front Desk Medical Receptionist – Busy Medical / Personal Injury Physical Therapy CenterAbout Us
John K. Eshleman, D.O. and Transplex Center for Medicine & Rehabilitation are seeking a highly motivated and experienced Front Desk Medical Receptionist to join our fast-paced multidisciplinary medical and personal injury rehabilitation practice.
Our office manages a high-volume patient flow with over 100 patient consultations weekly and specializes in family medicine, personal injury, rehabilitation, and workers’ compensation care.
We are looking for a dependable, organized, and computer-savvy individual who thrives in a fast-paced environment and can efficiently multitask while delivering excellent customer service to patients, attorneys, case managers, and medical providers.
Responsibilities
- Answer and manage approximately 50 incoming calls daily
- Prior Authorizations for medications and referrals
- Schedule patient appointments and consultations
- Verify insurance and collect patient demographic information
- Check patients in and out efficiently
- Maintain accurate patient records and documentation
- Scan and upload records into electronic medical record systems
- Coordinate with attorneys, insurance adjusters, and referral sources
- Handle medical records requests and daily administrative tasks
- Assist providers and clinical staff with front office workflow
- Maintain professionalism and excellent patient communication at all times
Required Qualifications
- Minimum 2 years prior front desk receptionist experience in a medical office
- Family medicine office experience preferred
- Strong computer and data entry skills
- Ability to multitask in a high-volume environment
- Excellent phone etiquette and communication skills
- Strong organizational skills and attention to detail
- Reliable attendance and punctuality
Software Experience Preferred
- Eclipse EHR
- MDToolbox
- Microsoft Office (Word & Excel)
- Fujitsu Rack2Filer
- PA PDMP
- Pear Portal/Availity
- General EMR / medical office software systems
Compensation & Benefits
- $20–$25 per hour (based on experience)
- Health insurance
- 401(k) with employer match
- Paid time off
- Opportunity for long-term growth within the company
Schedule
- Full-time
- Monday through Friday
Work Location
- In-person
- Philadelphia area
If you are a motivated professional who can thrive in a busy medical environment and enjoys working with patients in a team-oriented atmosphere, we encourage you to apply.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $20 - $25