What are the responsibilities and job description for the Service Coordinator position at John Henry Foster?
We are a 100% employee-owned company and looking to add a Service Coordinator to our team. Someone who values relationships and is committed to excellence and service and who can start making an immediate impact for our team and customers. Does this sound like you?
As a Service Coordinator, your impact is two-fold:
John Henry Foster is dedicated to ensuring our employee-owners achieve their career goals. We're committed to the success of our team members and have a culture that emphasizes and fosters opportunities for both personal and professional growth.
This is a long-term, career-growth oriented position, and includes opportunities for you to maximize your earning potential through education, experience, our ESOP, and professional development programs.
Our Service Coordinators do a lot for us, which is why we give so much back in return. We have an excellent benefits package which includes:
As a Service Coordinator, your impact is two-fold:
- For the customer, your goal is to is to coordinate service within the technician team and respond to customer requests to provide excellent response and service to our customers.
- For the team, your goal is to communicate needs and information, collaborate with other team members and departments, and coordinate activities to ensure an excellent service experience.
John Henry Foster is dedicated to ensuring our employee-owners achieve their career goals. We're committed to the success of our team members and have a culture that emphasizes and fosters opportunities for both personal and professional growth.
This is a long-term, career-growth oriented position, and includes opportunities for you to maximize your earning potential through education, experience, our ESOP, and professional development programs.
Our Service Coordinators do a lot for us, which is why we give so much back in return. We have an excellent benefits package which includes:
- Medical, dental, vision, life insurance, HSA and FSA plans and employer provided primary care provider
- 401(k) with company contribution
- Employee stock ownership plan
- Tuition reimbursement and professional development opportunities
- Paid time off and paid holidays
- Prior related experience preferred but not required. We train!
- Excellent communication skills
- Customer focused
- Strong organizational skills, with attention to detail, and ability to prioritize and multi-task