What are the responsibilities and job description for the Knowledge Manager position at John H. Northrop & Associates?
Knowledge Manager
Overview:
Aether Aerospace is seeking an experienced Knowledge Manager III to support the Office of Cost Assessment and Program Evaluation (CAPE) Joint Data Support (JDS) Division and the Analysis Working Group (AWG). This role focuses on enterprise knowledge management, content management, collaboration support, and administrative operations supporting DoW strategic analysis and future force planning initiatives.
The selected candidate will play a critical role in managing collaborative environments, maintaining secure knowledge repositories, supporting executive-level coordination activities, and improving organizational business processes and information sharing capabilities across the strategic analysis community.
This position is primarily performed on-site within the National Capital Region (Washington, DC / Alexandria, VA) and requires a TOP SECRET clearance with SCI eligibility.
Roles/Responsibilities:
- Managing and maintaining secure knowledge management and collaboration platforms supporting strategic analysis efforts
- Coordinating organizational calendars, project tracking activities, meetings, workshops, conferences, and executive schedules
- Supporting development, maintenance, and improvement of JDS and AWG websites and collaboration environments
- Managing content repositories and ensuring proper metadata tagging, taxonomy management, and document discoverability
- Supporting content creation, executive communications, strategic writing, and dissemination of analytic products
- Coordinating meeting logistics including conference room scheduling, VTC support, visitor access requests, and briefing preparation
- Developing production timelines and improving visibility into study activities and deliverables
- Supporting budget tracking, financial coordination, and administrative business processes for AWG leadership
- Facilitating meetings, seminars, workshops, and off-site events, including preparation of read-ahead materials, meeting minutes, and post-event reports
- Collaborating with developers and leadership teams on website enhancements and collaboration tool improvements
- Supporting implementation and continuous improvement of knowledge management processes and systems
- Collecting, categorizing, reviewing, and publishing studies, analytic products, and organizational content
- Monitoring and analyzing customer feedback and usage metrics to improve support processes and collaboration effectiveness
- Providing ad hoc knowledge management and administrative support for leadership-directed initiatives
Required Qualifications:
- Active TOP SECRET security clearance with SCI eligibility.
- Bachelor's degree from an accredited institution.
- Minimum of eight (8) years of experience in at least two (2) of the following areas:
- Administrative and executive support
- Knowledge management
- Content management
- Strategic communications
- Database management
- Business process management
- Experience supporting executive-level stakeholders within DoD or Federal environments.
- Experience with content management systems, collaboration tools, and enterprise knowledge repositories.
- Experience utilizing Structured Query Language (SQL) to extract, analyze, and manage metadata and enterprise content.
- Strong organizational, communication, writing, and coordination skills.
- Experience supporting classified environments and controlled-access content management.
- Ability to manage multiple priorities in fast-paced operational environments
JHNA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.