What are the responsibilities and job description for the Application Engineer position at John H. Carter Company, Inc.?
Summary
Serves as a representative dealing with internal and external customers including factories and vendors on day-to-day business matters. Responsibilities include providing technical assistance/support, factory support, technical product support and meeting with vendors on order status updates.
Essential Duties
- Technical product selection and documentation based on customer processing conditions.
- Using provided software for sizing and selection of products based off of published flow curves (Cv), torques, processing conditions, IEC valve equations, and bulletins.
- Challenged daily to expand technical knowledge.
- Ability to troubleshoot customer applications and products.
- Responsible for quoting customers in a timely manner which includes, product selection, lead-time, and pricing.
- Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times
- Work closely with and support the JHC product manufactures
- Attend and participate in required trainings
- Participate in the after hour and weekend ‘On-Call’ rotation
- Be a team player, and work well as group
- Always build and cultivate solid relationships
- This job is demanding in terms of knowledge skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. Multi-tasking and the ability to handle and manage interruptions is expected.
- Regular and predictable attendance is essential for this position.
Education and/or Work Experience
- Minimum 2 years of sales or engineering experience
- BS in an Engineering Discipline is optimal
- In absence of engineering degree, relative industry experience is sufficient.
**Please note that this role is not eligible for Visa sponsorship/assistance at this time.
PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means.
If you wish to become an approved agency to assist us in our employment efforts, please submit your request to careers@johnhcarter.com.