What are the responsibilities and job description for the Parking Administrator position at John Carroll University?
Required Qualifications
- Ability to analyze and solve problems, evaluate situations and make sound decisions.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Ability to maintain confidentiality of records and information.
- Ability to interact in an effective and appropriate manner with diverse populations including the University community and the outside public.
- Ability to work in a fast paced environment and handle multiple tasks simultaneously.
- Interest in understanding and supporting John Carroll’s mission to inspire individuals to excel in learning, leadership, and service in the region and in the world.
- Bachelor’s degree
- Previous higher education experience.
- Knowledge of Slate and Excel
- Ensure all parking permits registered through the University’s parking software are charged to the student accounts in Banner.
- Coordinate special parking permits/circumstances with ISI , ROTC , RAs, GAs, Resident Ministers, Veterans, EMS and contractors.
- Communicate, coordinate and designate administrator-reserved spaces across campus.
- When notified of students withdrawing, if permit holder, issue prorated credit to student accounts upon return of permit.
- Ensure new employees register their vehicle and receive a permit; collect permits upon separation in coordination with HR.
- Assign Dolan Garage spaces and coordinate payroll deduction, remove when employee separates.
- Communicate key dates and information regarding the parking permit purchase process to new and returning students through email and “Inside JCU”.
- Organize the parking violation appeals committee, ensure information/decision flow, answer questions, and credit student accounts as needed.
- Maintain parking software and produce reporting to JCUPD .
- Maintain Parking ( JCU ) website and update/ change as necessary
- Coordinate parking permit distribution
- Coordinate parking permit sales window in coordination with IT
- Maintain communication with JCU PD, IT, gate attendants
- Perform other job-related duties as assigned.
