What are the responsibilities and job description for the Store Manager position at JOE & THE JUICE?
COMPANY – Who’s JOE?
Joe & the Juice is a fast-growing freshly made juice, coffee, and sandwich concept. JOE was founded in Copenhagen in 2002 and has grown to 400 stores across 18 countries with more than 4,000 employees worldwide. We create a healthy, convenient, and ambient experience — not just through our products, but through the energy and passion of the people behind them.
We are a people business, and our goal is to become the first truly global people-centric food & beverage company. To achieve this, we strive to continuously develop a unique culture based on our virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
JOB SUMMARY – What it’s all about
Position title: Store Manager
Reports to: District Manager
As a Store Manager at Joe & The Juice, you're not just running a store — you're building a culture, setting the standard, and leading a team toward shared success. You’re responsible for the daily operations of your store, ensuring the highest performance possible across all areas.
KEY RESPONSIBILITIES – What you’ll do
• Team Leadership: Build, lead, and inspire a high-performing team through coaching, feedback, in-store training, and inclusive team activities.
• Guest Experience: Deliver world-class hospitality by creating strong guest relations and turning regular customers into loyal returning fans.
• Store Operations: Ensure shift planning, workflows, and staffing are optimized according to our Daily Concept Workflow and Team Positioning.
• Performance Metrics: Own and improve KPIs such as returning guests, app conversions, product availability, complaints, waiting time, and store audits.
• Compliance & Safety: Maintain a safe, secure, and healthy environment by upholding local laws and company health, hygiene, and safety standards.
• Inventory Management: Oversee stock handling, ordering, and inventory routines to balance waste and maximize profitability.
• Sales & Profit: Take full ownership of your store’s financial results — from hitting sales goals to managing labor, overhead, and DOC.
KEY QUALIFICATIONS – What experience you’ll add to the team
• Minimum 3 years of leadership experience in hospitality, food & beverage, or retail
• Strong commercial mindset with proven ability to deliver on targets
• Confident in building culture, inspiring people, and driving results
• Excellent communication and interpersonal skills
• Detail-oriented and committed to delivering best-in-class execution
THE JUICE – Overview of your benefits and perks
• Employee Discount
• Flexible Schedule
• Health Insurance
• Paid Time Off
• Leadership & Educational Programs
PHYSICAL REQUIREMENTS
Must be able to stand for long periods of time.
Must be able to lift between 50 and 60 lbs.
Must be able to perform bending, stooping, crouching, and squatting movements.
Must be able to safely handle and use sharp objects.
Must be able to work near and operate a hot grill.
JOE EMPLOYEE VIDEO
NOTICE OF NON-DISCRIMINATION POLICY
