Audi Technology Expert

Audi Greenville, a Pecheles Automotive Dealership — Greenville, NC

Full-Time, one Saturday per month | $38,000-$45000 Benefits

About The Role

Audi Greenville is hiring an Audi Technology Expert — the first smile our customers see when they pull onto the lot and the last trusted face they see when they drive home in their new Audi. This is a unique hybrid role that blends hospitality, product expertise, and customer care. If you love cars, love people, and get genuinely excited about explaining how a virtual cockpit works for the tenth time that week, we want to meet you.

You'll be the connective tissue between our showroom, our sales team, and our guests — making sure every visitor feels welcomed, informed, and confident from the moment they arrive through long after they've taken delivery.

What You'll Do

Guest Arrival & Showroom Experience

• Warmly greet every customer who walks in or pulls up to the dealership
• Quickly identify whether they're here for sales, service, pickup, or just browsing
• Gather key information about their vehicle interests and needs
• Hand off qualified buyers to the right salesperson with context, so they don't have to repeat themselves
  
  

Vehicle Delivery & Product Expertise

• Lead new and pre-owned vehicle deliveries, walking customers through features like MMI, Audi virtual cockpit, driver assistance systems, charging (for e-tron models), and pairing their phone
• Make sure every customer leaves feeling confident behind the wheel — not overwhelmed
• Set up myAudi accounts, Audi connect services, and any apps the customer wants configured
  
  

Aftersales & Follow-Up

• Conduct post-delivery follow-up calls and check-ins to answer questions and surface any concerns
• Reach out to past customers for service reminders, satisfaction surveys, and brand events
• Help resolve small tech or feature questions by phone, text, or a quick return visit
  
  

Lot & Showroom Support

• Help keep the lot organized, vehicles staged, and the showroom presentation sharp
• Move and stage vehicles for deliveries, photography, and test drives
• Support the sales team with whatever else keeps the day running smoothly
  
  

What We're Looking For

• Genuine people skills — you're warm, curious, and comfortable starting conversations with strangers
• A real interest in cars and technology (Audi experience is a big plus, but we'll train the right person)
• Comfort with smartphones, tablets, infotainment systems, and walking others through tech they've never used
• Strong communication skills, both in person and over the phone
• Professional appearance and the kind of reliability a luxury brand demands
• Valid driver's license with a clean driving record
• Ability to work one weekend per month
• High school diploma or equivalent; some college preferred but not required
  
  

Nice to Have

• Previous experience in automotive, hospitality, luxury retail, or customer-facing tech role (Apple Store, Tesla, Genius Bar, concierge, etc.)
• Familiarity with Audi, VW Group, or other premium brands
• Bilingual skills
  
  

What We Offer

• Competitive pay: $18 per hour performance bonuses
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Paid time off (Earn 3 day's vacation at 6 Months)
• Employee vehicle purchase and service discounts
• Ongoing Audi brand and product training (including factory certifications)
• A career path into sales, service advising, or management for those who want to grow!
  
  

Pecheles Automotive is an equal opportunity employer.