What are the responsibilities and job description for the Insurance Associate Agent and Customer Service Representative position at Joe Jolley Farmers Insurance?
Job Summary
Join our team as an Associate Insurance Agent and Customer Service Representative, where you'll play a vital role in delivering exceptional insurance solutions and building lasting client relationships. This position consists of all Customer Service Responsibilities and become an Agent/Producer Role after getting your Insurance License. We will train in house and the timeframe will depend on your ability to learn.
Duties
- Engage in sales activities to identify prospective clients and expand the customer base through direct contact.
- Conduct client consultations to assess insurance needs across property casualty.
- Negotiate policy terms and coverage options to meet client requirements,
- Provide exceptional customer service by answering inquiries, processing policy changes, and resolving issues promptly.
- Build strong customer relationships through effective communication skills, multilingual support if applicable, and personalized client engagement strategies.
- Counting Money, Filling out applications, Filing, Phone Communication, Reading and Writing.
Qualifications
- Proficiency in Microsoft Office applications.
- Bilingual abilities are a plus.
- Ability to work our office hours without problem
- Willingness to listen, learn, and effectively work in an office setting.
- Will study and pass the insurance exam to be a Licensed Agent
- Exceptional communication skills for client interaction, benefits explanation, and client relationship building. This role offers an exciting opportunity to grow within a supportive environment that values your initiative and dedication. Join us in empowering clients through expert guidance while advancing your career in the vibrant world of insurance!
Pay: From $14.00 per hour
Expected hours: 40.0 per week
Benefits:
- Paid time off
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $14