What are the responsibilities and job description for the Collections Specialist / Customer Service Representative (CSR) position at Joe Hillman Plumbers?
Joe Hillman Plumbers, Inc in Davie, FL is looking to hire a full-time Collections Specialist / Customer Service Representative (CSR) to lend a helping hand to our customers and collect on past due accounts. Are you a people person with great communication skills? Would you like to join an established company within an essential industry? If so, please read on!
This position earns a competitive wage of $17-$20/hr (depending on experience). We provide solid benefits and perks, including medical, dental, vision, a 401(k) plan with match, paid holidays, paid vacation time, sick leave, and supplemental insurance. If this sounds like the right opportunity for you, apply to join our office today!
ABOUT JOE HILLMAN PLUMBERS, INC
Joe started his own plumbing company in 1987 with 4 associates and a $5,000 loan from his parents. After 31 years, we remain a family-owned business with a personal approach. We deliver high-quality service at a low cost and perform every job better than the one before. Our AC company is about a year old, and we are excited to expand further into the home services industry!
We treat our employees just as well as we treat our customers and our own family. We provide a rewarding work environment that respects diversity, new ideas, and hard work. Creating a positive work environment leads to happy employees, happy customers, and company growth.
A DAY IN THE LIFE OF A COLLECTIONS SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE (CSR)
As a Collections Specialist / Customer Service Representative (CSR), you play a crucial role in keeping our company running smoothly and our customers happy. Every day, you arrive at our office ready to complete a variety of important tasks including answering the phone, responding to emails, drafting documents, and keeping our customer accounts updated. Always meticulous and organized, you keep detailed records of your communications with customers and quickly resolve their issues by coordinating with other departments.
In addition to administrative tasks, you also collect on past due accounts by sending invoice reminders as well as diligently keeping all lines of communication with customers open and active. We can always count on you to get the job done no matter what it is. You take great pride in helping our company thrive!
QUALIFICATIONS FOR A COLLECTIONS SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE (CSR)
- High school diploma or equivalent
- Experience as a receptionist
- Customer service and collections experience
- Proficiency with computers
- Excellent phone and data entry skills
- Familiarity with tri-county geography
Do you love working with people? Can you effectively balance a variety of tasks? Are you passionate about always providing great customer service? Can you easily establish a good rapport with people? Are you a team player who genuinely cares about others? If yes, you might just be perfect for this administrative position!
WORK SCHEDULE FOR A COLLECTIONS SPECIALIST / CUSTOMER SERVICE REPRESENTATIVE (CSR)
This full-time administrative position typically works during business hours at our office. Some flexibility is required because some after-hours and weekend work is required. There is an additional incentive for nights on call.
ARE YOU READY TO JOIN OUR OFFICE TEAM?
If you feel that you would be right for this administrative job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 33317
Salary : $17 - $20