Production Assistant

Full-Time Production Assistant

Job Summary: As a Production Assistant, you will be responsible for accurate labeling, packaging of coffee, equipment operation, packing for delivery, and organization of the roasting space. 

Key Responsibilities:

Production

• Operation of packaging equipment, including weigh and fill, heat sealers, and scales.

• When required, learn use of new equipment and systems for achieving greater efficiencies.

• Ability to read spreadsheets, reports, and invoices for accurate, comprehensive packaging and packing tasks

• Must be organized, detail-oriented, and efficient

Warehouse Safety

• Receive annual warehouse safety training in order to participate in all workflows in observant and intentional ways

• Perform all production responsibilities in ways that are healthy for body and business

• Comply with all instruction concerning operating warehouse machinery and equipment

Cleanliness & Efficiency

• Maintain a tidy, organized work area during and after your shift

• Work with the production crew to expedite fulfilment of orders in a timely manner

Joe Coffee Values

Curiosity

• Works with General Manager of Production, Assistant Manager of Production to cultivate an open environment of learning and growth
• Eagerness to contribute to team knowledge for evolving, communal problem-solving skills

Community

• Uses enlightened hospitality to cultivate community with coworkers or vendor representatives (i.e. delivery drivers)
• Understands and engages with the role of production as an important piece in successful business that is community and values-oriented.

Commitment

• Works diligently to support the success of Joe Roasting customers

Craft

• Understands and supports the role of production as an important part of the quality of our coffee products

Other Cultural and/or Leadership Expectations

Adhere to the Code of Conduct for the Roastery and shared QC Lab:

• We respect our own time and that of those who share this space

• We share similar goals to grow, progress, and learn

• We are all linked, but not ranked

• We encourage one another to define a focus: we can do anything, but not everything

• We trust each individual as the authority on their own experience (which includes sensory experience!)

• Within a space of dialogue, we communicate with positive intent

At Joe Coffee, we care deeply about the well-being, growth, and happiness of our team.
Here’s a snapshot of the benefits we offer to support our employees both at work and beyond:

HEALTH & WELLNESS
• Medical, Dental, and Vision Insurance – Available to employees after six months of employment.
• Beyond Med Access – Support for elective procedures not tied to medical plan eligibility.
• Pre-Tax Commuter Benefits – Save money on eligible transit and commuting expenses.
• Employee Assistance Program (EAP) – Confidential support for mental health, legal, financial,
and personal challenges. Hourly employees must average 30 hours per week to qualify for benefits where applicable.

FINANCIAL SUPPORT
• 401(k) Retirement Plan – Start saving for your future today -- with 401(k) Employer Match!
• Bonuses & Incentives – Opportunities for rewards through:
    • Employee referrals
    • Renewing or obtaining food handler’s permits
    • Team-based recognition programs
    • Special events like the Halloween Costume Contest

GROWTH & DEVELOPMENT
• In-Depth Barista Training – Hands-on learning to hone your craft.
• Paid Continuing Education – Expand your skills and explore new areas of interest.
• Mentorship Program – One-on-one guidance to support your professional journey.
• Origin Trips – Opportunities to travel and deepen your knowledge of coffee at the source.

COMMUNITY & CULTURE
• The Joe Show – Our signature community-building event.
• Holiday Celebration – A festive end-of-year gathering for our whole team.
• Latte Art Throwdowns – Friendly competition and connection through coffee.

ADDITIONAL PERKS
We continuously look for ways to expand our benefits and support employees’ evolving needs.
In the past, we've also offered:
• Subsidized Citi Bike or Lyft Pink memberships
• Free financial literacy workshops

Joe Coffee Company was founded in 2003 by Jonathan Rubinstein as a singular specialty coffee house in Manhattans West Village with the simple vision of brewing high-quality, unique coffees and creating a welcoming space for our community.

We have since expanded to 29 cafes in New York and operate its own Roastery in Long Island City, yet our mission remains unchanged: to serve excellent coffee with warm hospitality in every one of our communities.

At Joe, we believe the secret to a great coffee experience relies just as much on the coffee as it does the barista, which is why we foster and promote the continued education and success of our baristas through industry-leading professional training. As an early pioneer of artisan coffee to New York, we are proud to continue to innovate, grow, and lead as the specialty coffee movement expands.

Relevant Skills, knowledge & ability

• Knowledge of word processing and spreadsheet software (Google Docs, Microsoft Office) preferred but not required
• Experience in coffee or similar packaging/production roles
• Ability to focus on small details within a task without interaction or supervision
• Ability to shift between working collaboratively and working independently
• Patient and kind with yourself and your teammates
• Safety (equipment, food) and/or efficiency training preferred but not required (forklift, OSHA compliance, HACCP, etc).

Physical Requirements:

• Ability to lift up to 50lb
• Ability to work standing and moving in a non-climate-controlled environment

Salary : $20