Property Management Assistant

Position Summary

The Assistant Property Manager supports the daily operations and management of residential and/or commercial properties. This position assists with tenant relations, leasing, rent collection, maintenance coordination, compliance, and administrative duties to help ensure properties are professionally managed, well maintained, and operating efficiently. We are looking for the right person to move to a full-time roll.

Essential Duties and Responsibilities

Tenant and Resident Relations

• Serve as a point of contact for tenants, residents, vendors, and visitors.
• Respond to resident questions, concerns, and maintenance requests in a professional and timely manner.
• Assist with resolving tenant issues, complaints, and lease violations.
• Communicate property policies, procedures, and notices to residents.

Leasing and Occupancy

• Assist with marketing available units and scheduling property tours.
• Process rental applications, background checks, and lease documentation.
• Prepare lease agreements, renewals, notices, and move-in/move-out paperwork.
• Monitor occupancy levels and follow up on upcoming renewals and vacancies.

Rent Collection and Financial Support

• Assist with rent collection and follow up on delinquent accounts.
• Process payments, maintain accurate records, and prepare deposits.
• Help monitor property expenses and invoices.
• Support management with budgeting and financial reporting as needed.

Property Operations and Maintenance

• Coordinate maintenance requests and follow up to ensure timely completion.
• Schedule vendors and contractors for repairs and property services, if needed.
• Conduct property inspections, move-in inspections, and move-out inspections. (weekly)
• Help maintain curb appeal, cleanliness, and overall property appearance.
• Monitor compliance with safety standards and property regulations.

Administrative Responsibilities

• Maintain accurate tenant files, reports, and property records.
• Answer phones, emails, and office inquiries professionally.
• Assist with preparing reports, notices, and correspondence.
• Support the Property Manager with daily operational tasks and special projects.

Qualifications

• High school diploma or equivalent required.
• Previous property management, leasing, customer service, or administrative experience highly preferred.
• Strong communication and organizational skills.
• Ability to handle multiple tasks and deadlines in a fast-paced environment.
• Basic knowledge of leasing practices, fair housing regulations, and property operations highly preferred.
• Proficiency with Google Suite and property management software is preferred.
• Valid Driver's license and reliable transportation to get between properties on both IL and IA side of QC Area.

Skills and Abilities

• Professional communication and customer service skills.
• Strong attention to detail and problem-solving abilities.
• Ability to maintain confidentiality and professionalism.
• Ability to work independently and as part of a team.
• Time management and follow-up skills are essential.

Physical Requirements

• Ability to walk properties, climb stairs, and inspect units as needed.
• Ability to sit, stand, and use standard office equipment for extended periods.
• Ability to occasionally lift and carry items up to 25 pounds.

Work Environment

• Work is performed in both office and on-site property settings. This is a Monday-Friday day shift hours. Once the right person is found the full-time hours will be Monday-Friday 830a-5p.
• May require occasional evening or weekend availability depending on property needs.

Pay: $17.00 - $18.00 per hour

Education:

• High school or equivalent (Required)

Experience:

• Property Management: 2 years (Required)

Language:

• English (Required)

License/Certification:

• drivers license (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Bettendorf, IA 52722 (Required)

Work Location: In person

Salary : $17 - $18