Dental office Front Desk Receptionist/Insurance Coordinator

We are a Perio - dental office seeking a detail-oriented Dental Receptionist to join our team. The ideal candidate will be responsible for managing front desk tasks and providing excellent customer service to our patients.

Responsibilities:

• Greet patients in a friendly and professional manner
• Answer phone calls and schedule appointments
• Verify insurance information and process payments
• Maintain patient records and ensure confidentiality
• Assist with administrative tasks as needed
• Utilize dental software for patient management
• Adhere to HIPAA regulations for patient privacy
• Coordinate with referral for patient care
• Answering Telephone Call and Emails
• Scheduling, Rescheduling and Confirming Appointments
• Verifying Insurance
• Presenting Treatment Plans and Discussing Copayments
• Financial Arrangements & Collecting Copayments
• Submitting Dental Claims, Aging Reports, Posting Insurance Payments and Billing
• End of Day Reports
  
  

Occasionally assist in the back office with clinical duties

Qualifications:

• Previous experience in a dental or medical receptionist role preferred
• Knowledge of HIPAA regulations and medical scheduling procedures
• Excellent communication skills, both written and verbal
• Strong understanding of front desk operations and phone systems
• Ability to multitask in a fast-paced environment
• Experience in an administrative role is a plus
• Passion for patient service and satisfaction
  
  

Job Type: Full-time

Pay: $22.00 - $36.00 per hour

Expected hours: 24-32 per week

Benefits:

• Employee discount
• Opportunities for advancement
  
  

Schedule:

• 8 hour shift
• Monday to Thursday 8:30 AM- 5:00 PM.
• No weekends
  
  

Experience:

• Dental receptionist: 1 year (Required)
  
  

Work Location: In person

Benefits:

• Continuing education credits
• Employee discount
• Paid training