Office Manager (Healthcare - New York City)

Office Manager

Location: In-office Manhattan, NYC

Job Type: Part-time 20 hours/ week with the potential to become full-time

Reports to: Chief of Staff

Salary Range: up to $30/hour

About Us  

Phamily is a healthcare technology company focused on making proactive care management simple, scalable, and financially sustainable. Our SaaS platform equips health systems and physician groups with AI-powered virtual care tools to better manage chronic conditions and general patient needs between office visits. By shifting healthcare from reactive, episodic treatment to proactive care management, we’ve already supported tens of thousands of patients, and we’re just getting started. Join us as we continue to revolutionize how care is delivered.

Role Description

Phamily is seeking a proactive and organized Office Manager to oversee day-to-day operations and work on-site at our New York City office. This role ensures that the office remains an efficient, welcoming, and well-run space for employees and visitors.

The Office Manager will handle all aspects of office logistics, from supply management to vendor coordination, and will play a key role in creating a positive in-office experience through events and team gatherings. This person will also provide light administrative support to the Chief of Staff to streamline company operations and help scale internal systems as the office grows.

Key Responsibilities:

• You’ll act as the operational heartbeat of our NYC spaces (we have 2 office spaces), cultivating a polished and inviting workplace driving culture-enhancing initiatives, and ensuring seamless day-to-day functioning
• Manage relationships with vendors and service providers (cleaning, trash, internet, deliveries, etc.)
• Order and maintain office supplies, snacks, and equipment as needed
• Plan and coordinate in-office team events such as lunches, meetings, and events
• Support onboarding logistics for new hires (workspace setup)
• Assist the Chief of Staff with administrative and operational tasks to improve efficiency
• Track office-related expenses and support budget management for office operations
• Serve as the main point of contact for office inquiries, building management, and deliveries
• Other projects and tasks as assigned

Requirements:

• 3 years of office management, administrative, or operations experience (startup experience preferred)
• Strong organizational and multitasking skills with keen attention to detail
• Excellent communication and interpersonal abilities
• Comfortable managing vendors and negotiating basic service agreements
• Self-starter who takes initiative and ownership of the office experience
• Proficient in Google Workspace and comfortable adopting new tools
• Work on-site in the Manhattan, NYC office: 
• Tuesdays - Thursdays 9:00 a.m. - 4:00/4:30 p.m. (with 30-minute lunch break)
• OR
• Mondays - Thursdays 10:00 a.m. - 3:00 p.m.

Our Compensation & Benefits for Full-Time employees:

• Competitive compensation commensurate with experience
• Medical, dental, and vision coverage for employees and dependents at a nominal cost
• Paid maternity leave
• FSA and Dependent Care account options
• 401(k) Eligibility after 6 months of full-time employment

If you take pride in delivering results, embrace challenges, and proactively seek improvement, then this is the place for you. You’ll join a smart, humble, and collaborative team dedicated to improving healthcare.  

Equal Employment Opportunity  

Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.