Windchill PLM Administrator

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Must Have Technical/Functional Skill

Assist in the following:

• Platform: PTC Windchill (administration and deployment across multiple environments).
• Operating System: Linux (service operations, file management, troubleshooting, log review).
• CI/CD and Release Tooling: Jenkins pipelines; Jira for work items, defects, and release tracking.
• Regulated Operations: Production change controls, release documentation, and operational validation aligned to MedTech quality and compliance expectations.
  
  

Major Duties & Responsibilities

• Perform deployment activities requiring full Windchill administrative access, including configuration updates, application lifecycle operations, and environment validation.
• Prepare environments for releases, validate deployment readiness, and perform post-deployment verification activities.
• Participate in Agile scrum ceremonies (standups, sprint planning, backlog refinement) to align deployment work with sprint commitments.
• Manage and execute deployment-related work items, defects, and release tasks in Jira.
• Perform hands-on Linux-based deployment and administration activities, including file management, service operations, and troubleshooting where needed.
• Monitor deployments for issues and take corrective action within defined authority, escalating when appropriate.
• Support rollback execution and production issue resolution related to deployments.
• Ensure compliance with documented deployment methodologies, release controls, and change management standards.
• Maintain and improve deployment documentation, runbooks, and operational checklists.
• Proactively identify deployment risks, inefficiencies, or gaps and recommend improvements.
  
  

Independently execute end-to-end deployments to Dev, QA, and Production following documented change and release controls (including pre-checks, implementation, verification, and evidence capture).

• Demonstrate consistent, repeatable deployment outcomes by reducing avoidable deployment defects through strong validation and checklist discipline.
• Own and improve at least one runbook/operational checklist (clarify steps, add rollback guidance, and align with audit/compliance expectations).
• Establish trusted working rhythm with Scrum/Kanban teams and release stakeholders by providing clear status, risks, and go/no-go readiness updates aligned to sprint and change windows
  
  

Qualifications:

Education

• Bachelor’s degree in computer science, Information Systems, Engineering, or a related technical field, or equivalent practical experience.
  
  

Experience

• 3-5 years of relevant professional experience, including hands-on Windchill administration and deployment activities.
• 3-5 years of Linux experience.
• Formal training or certifications related to Windchill, Linux, and release management.Strong familiarity with Jenkins and deployment pipelines.
• Experience supporting business critical platforms in regulated environments (MedTech, healthcare, life sciences, or manufacturing preferred).
• Strong familiarity with monitoring/logging and incident response practices (triage, root cause contribution, and operational handoffs).
• Experience with ITIL-styl e change management, release governance, and evidence capture in production environments.
  
  

Working Style and Expectations

• Strong communicator who provides clear status updates and issue reporting.
• Self-sufficient, execution-driven, and comfortable operating with elevated system access.
• Disciplined in following procedures while recognizing when escalation is required.
• Reliable under release deadlines and production change windows.
• Operates with a strong commitment to quality, security, compliance, and operational excellence, aligned with J&J Credo values.
  
  

Preferred Qualifications

• Hands-on scripting/automation to improve deployment reliability and repeatability.
• Exposure to regulated system practices (e.g., validation documentation and audit readiness) within MedTech, healthcare, life sciences, or manufacturing.
• SAFe/Agile experience supporting multiple distributed teams with release coordination across environments.
  
  

Roles & Responsibilities

• Perform deployment activities requiring full Windchill administrative access, including configuration updates, application lifecycle operations, and environment validation.
• Prepare environments for releases, validate deployment readiness, and perform post-deployment verification activities.
• Participate in Agile scrum ceremonies (standups, sprint planning, backlog refinement) to align deployment work with sprint commitments.
• Manage and execute deployment-related work items, defects, and release tasks in Jira.
• Perform hands-on Linux-based deployment and administration activities, including file management, service operations, and troubleshooting where needed.
• Monitor deployments for issues and take corrective action within defined authority, escalating when appropriate.
• Support rollback execution and production issue resolution related to deployments.
• Ensure compliance with documented deployment methodologies, release controls, and change management standards.
• Maintain and improve deployment documentation, runbooks, and operational checklists.
• Proactively identify deployment risks, inefficiencies, or gaps and recommend improvements.
  
  

Independently execute end-to-end deployments to Dev, QA, and Production following documented change and release controls (including pre-checks, implementation, verification, and evidence capture).

• Demonstrate consistent, repeatable deployment outcomes by reducing avoidable deployment defects through strong validation and checklist discipline.
• Own and improve at least one runbook/operational checklist (clarify steps, add rollback guidance, and align with audit/compliance expectations).
• Establish trusted working rhythm with Scrum/Kanban teams and release stakeholders by providing clear status, risks, and go/no-go readiness updates aligned to sprint and change windows