What are the responsibilities and job description for the Warranty Analyst I - Contract position at Jobs via Dice?
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Warranty Analyst I
Primary Location: Wisconsin
V-Soft Consulting is currently hiring for an Warranty Analyst I for our premier client in Wisconsin.
Education And Experience
Job Responsibilities:
Warranty Analyst I
Primary Location: Wisconsin
V-Soft Consulting is currently hiring for an Warranty Analyst I for our premier client in Wisconsin.
Education And Experience
- Bachelors degree in a related field and two (2) or more years of relevant experience
- Associate''s degree and three (3) years of related experience
- Maintain a strong background of new products developed by [business].
- Exhibit good computer skills using One-Warranty and Microsoft Office systems.
- Maintain a strong background of new products developed by [business].
- Initiate work order numbers for incoming warranty.
- Create no-charge sales orders, track parts, and provide tracking using ERP system.
Job Responsibilities:
- Work with engineering and manufacturing personnel to resolve repetitive warranty claims.
- Contact customers to schedule a Service Technician to perform warranty repairs on the road.
- Set up all necessary connections for the Service Technicians on the road; this would include flights, rental cars, hotels, money, and working locations.
- Strong verbal presentation and written communication skills
- Excellent time management and organizational skills
- Microsoft Office proficiency
- Services and warranty experience
- Strong data entry skills
- Excellent customer service skills
- Ability to multi-task and prioritize
- A proactive self-started with strong attention to detail.