What are the responsibilities and job description for the Voice Infrastructure Engineer position at Jobs via Dice?
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Must Have Technical/Functional Skills
Must Have Technical/Functional Skills
- Design, build, and maintain microservices and APIs in Python or Java to support provisioning, routing, monitoring, and control-plane functions for backbone voice services.
- Develop web UIs and dashboards (e.g., React or Angular with TypeScript) for self service configuration, operations, and observability.
- Containerize and operate services on Kubernetes (preferably EKS), including Helm charts and/or Customize, autoscaling, RBAC, and workload security.
- Implement Infrastructure as Code using Terraform (modular patterns) for AWS networking, EKS, IAM, compute, storage, and observability stacks.
- Adopt Configuration as Code and Git Ops for Kubernetes (e.g., Helm, Customize, Argo CD/Flux) to enable versioned, auditable rollouts of services and network configurations.
- Build event-driven and streaming integrations (e.g., Kafka and/or SQS) to capture call events, metrics, and operational signals for real time insights.
- Partner with voice and network engineers to integrate with SIP and/or SBCs, PBX and/or call recording, and voice QoS (jitter, packet loss, MOS), implementing secure signaling and/or media (TLS and/or SRTP).
- Establish CI and/or CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI), automated testing (e.g., unit, integration, contract, and/or load), and security scanning.
- Excellent collaboration and communication skills working across software, network, and operations teams
- At least five (5) years of software engineering experience building and operating production systems
- Proven experience on AWS, including but not limited to:
- VPC,
- EKS,
- EC2,
- ALB and/or NLB,
- IAM,
- S3,
- RDS and/or DynamoDB, and/or
- CloudWatch
- Solid experience on one or more of the following:
- Linux systems,
- Shell scripting,
- Git and/or GitHub, and
- CI and/or CD toolchains
- Strong understanding of networking fundamentals, including but not limited to:
- TCP/IP,
- DNS,
- TLS,
- HTTP,
- Load balancing, and/or
- NAT
- Solid front end skills with modern frameworks (React or Angular) and TypeScript
- Solid front end skills in component testing
- Experience with relational and/or NoSQL databases, including but not limited to:
- PostgreSQL,
- MySQL, and/or
- DynamoDB
- Experience with relational and/or NoSQL database messaging (e.g., Kafka and/or SQS)
- Terraform expertise for IaC, including but not limited to:
- Reusable modules,
- Workspaces,
- Policy as code, and/or
- Pipelines
- Certifications, including but not limited to:
- AWS (e.g., Developer, SysOps, and/or DevOps Engineer),
- CKA and/or CKAD, and/or
- HashiCorp Terraform Associate