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Urgent Need: ServiceNow Engineer - Buffalo, NY (Hybrid)

Jobs via Dice
Buffalo, NY Full Time
POSTED ON 6/1/2026 CLOSED ON 6/27/2026

What are the responsibilities and job description for the Urgent Need: ServiceNow Engineer - Buffalo, NY (Hybrid) position at Jobs via Dice?

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Drevol LLC, is seeking the following. Apply via Dice today!

Hi,

Hope you are doing well.

This is Tahir from Drevol LLC. Please find below the job description for your reference and please let me know if you are interested in this position.

Job Title: ServiceNow Engineer

Location: Buffalo, NY (Hybrid)

Duration: 12 Months

Top Skills'' Details

  • ServiceNow Engineering Experience: Deep understanding of CMDB, CSDM and APM. With CMDB specifically candidate will need to have in-depth knowledge of Discovery setup, Service Graph Connectors, data mapping and Orphans. With CSDM - candidate will need to have demonstrated experience with Data Service Mapping. CSDM will be in support of EA - Enterprise Architecture also known internally client - Application Portfolio management.
  • CMDB/CSDM - Should be able to understand the relationships between the two to include technical and business services & lifecycles.
  • Data Integration - Will need to be skilled at integrating external data via integration HUB/REST API''s to create single sources of truth.

Job Description

M&T is looking to enhance their CSDM built in feature within ServiceNow. We are looking to add resources to our CMDB team. In support of CSDM. This is a data model within ServiceNow called (Common Service Data Model).

This empowers organizations to create dependencies with their applications and map them from the Asset source of record from the CMDB. This will Extend the CMDB up to applications. You can build out this data model.

Really similar skills to CMDB. But this is based around Application lifecycle and application dependencies. These days this is a hot topic with everyone because when things break they want to know why and what the downstream processes were.

Software engineer must possess a deep understanding of the platform’s underlying architecture, specifically the relationships between Configuration Items (CIs), Technical Services, and Business Services. The role requires proficiency in JavaScript and ServiceNow’s proprietary APIs to develop robust business rules, client scripts, and Flow Designer actions that automate data population across the CSDM lifecycle.

Candidates should demonstrate a strong grasp of CMDB governance and data integrity, ensuring that complex hierarchical mappings align with the latest CSDM framework standards. The ideal engineer must be skilled at integrating external data sources via IntegrationHub or REST APIs to maintain a "single source of truth" within the model.

Salary.com Estimation for Urgent Need: ServiceNow Engineer - Buffalo, NY (Hybrid) in Buffalo, NY
$76,558 to $100,161
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