Tier 2 Mac/Windows Support Specialist

Astor & Sanders Corporation (Astor) is an award-winning IT solutions provider headquartered in McLean, VA and is seeking a Tier 2 Mac/Windows Support Specialist candidate. This is a full-time onsite position based in the Lakewood, CO area.

Roles And Responsibilities

• Provide hardware and software support for Windows and Mac desktops and laptops
• Configure, test and install printers, scanners, network copier/printers
• Use computer images to install and configure laptops and PCs
• Ensure latest approved BIOS and patches are applied to PCs and laptops
• Support users with file shares and permissions issues
• Track, log and report each service request
• Additional duties as assigned
  
  

Requirements

Skills & Experience

• 3 years related experience
• 6 months experience with a vocational technical school certificate (CompTIA A Apple support) is preferred
• Excellent problem-solving skills
• Knowledge of Windows operating systems
• Strong experience supporting iOS and macOS up to Monterey
• Working knowledge of Microsoft Office Suite
• Excellent documentation, collaborative and communication skills, both written and verbal
  
  

Benefits

Astor & Sanders Corporation () offers a unique, stimulating and challenging environment that fosters individual growth and rewards performance. Astor & Sanders Corporation ( #Astor ) is an Equal Opportunity Employer.

Some Of Our Competitive Benefits Include

• Generous Paid Time Off (PTO) and all Federal Holidays off
• Comprehensive Health and Dental Insurance Coverage
• Retirement Savings Plan
• Pre-Tax Benefit Programs
• Wellness and Work-Life Support
• Professional Development
• Performance and Referral Bonuses
• Life and Disability Insurance