What are the responsibilities and job description for the Telecom Vendor Management Consultant position at Jobs via Dice?
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Role: IT Ops Support Analyst
Location: Spring - TX (Onsite)
Duration: 9 Months Contract
Job Description:
Role: IT Ops Support Analyst
Location: Spring - TX (Onsite)
Duration: 9 Months Contract
Job Description:
- Manage telecom expense and contract management practices for telco based voice, data, and cellular services as well as telecom lifecycle vendor management
- Responsible for managing complex billing, multi million dollars budget management, Internal customer management.
- Responsible for wireless, data, and voice optimizations, vendor contract analysis, benchmarks wireless rates, ensures quality control, and performs periodic inventory management
- Manage and support global billing process from multiple telco vendors
- Measure, monitor and analyse telco carriers performance against established Service Level Agreements and Key Performance Indicators
- Manage and monitor TEM vendor performance to defined SLA’s
- Manage and maintain accurate records of mobility, data and voices, services inventory, accounts, and invoices
- Analyse telecom invoices for audits, disputes, adjustments, approvals, payments and disputes.
- Perform telecom vendor invoice review to ensure adherence to Contract or Statement of Work on a monthly or quarterly basis as indicated
- Interface with TEM services provider to align with monthly budget spend, accruals, resolve issues, and manage account activities/performance
- Conducts cost-benefit analysis to consolidate and streamline current and new operations. Identify opportunities to improve operational efficiencies to reduce overall operational cost
- Identify cost savings opportunities through historical spend review and analysing utilization reports
- Manage and track bills to verify data accuracy and integrity to eliminate billing errors.
- Liaison between internal employees, responding to and resolving inquiries concerning service, operations and billing questions
- Works with other internal customers, departments and business units to ensure constant communication on statuses, issues and deadlines
- Manage high-volume transaction environment that requires great attention to detail and superior analytical skills
- Knowledge and experience in financial Analysis and Accounts Payable
- Advanced Excel and/or Tableau skills (large data file manipulation, vlookup, pivot tables, etc)
- Bachelors degree in business, computer science and telecommunication and minimum 7 years prior relevant experience, or An Advanced Degree and minimum 5-6 years experience in telco industry and/or in the Telecom financials Management (TEM)