What are the responsibilities and job description for the Technician position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Adva IT Services, Inc.., is seeking the following. Apply via Dice today!
Top required skills:
Top required skills:
- At least 5 to 7 years of experience in a customer-facing, multi-tier, technology support role
- Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications.
- Experience providing diagnosis, problem resolution, and support for enterprise applications and systems.
- Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers.
- Experience working on project-based teams that follow Agile methodologies.
- Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications.