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Location :: Jacksonville FL / Charlotte NC / Dallas TX
Job Description
Technical Writer
Must Have Technical/Functional Skills
Location :: Jacksonville FL / Charlotte NC / Dallas TX
Job Description
Technical Writer
Must Have Technical/Functional Skills
- Ability to communicate complex ideas clearly and concisely.
- Understanding the subject matter, often requiring experience in software development or related fields.
- Ability to gather and analyze information effectively.
- Expertise in improving document usability through visual elements like graphs and charts.
- Expertise in tailoring communication based on the audience's knowledge and understanding.
- Develop, write, and maintain technical documentation for software applications, APIs, SDKs, and tools.
- Translate complex technical concepts into clear, user-friendly content for both technical and non-technical audiences.
- Collaborate with developers, product managers, and subject matter experts (SMEs) to gather information and validate content.
- Create and update user guides, online help, FAQs, knowledge base articles, and training materials.
- Ensure consistency, clarity, and compliance with company style guides and documentation standards.
- Use content management systems (CMS), version control tools, and publishing platforms to manage documentation.
- Participate in design and code reviews to stay informed about product changes and upcoming features. Continuously improve documentation based on user feedback and product updates.
- Maintain and update API documentation using tools like Swagger, Postman, or similar