What are the responsibilities and job description for the Technical Writer position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Apex Systems, is seeking the following. Apply via Dice today!
Job#: 3008271
Job Description:
Job Summary:
We are seeking a skilled and experienced Business Analyst to support our clients. This role involves gathering requirements from internal teams and field personnel, translating those needs into actionable insights for development teams, and creating clear, engaging documentation and training materials. The ideal candidate will be comfortable interfacing with a variety of stakeholders, from linemen and field crews to developers and leadership, and will have a knack for turning complex technical information into user-friendly content.
Key Responsibilities:
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job#: 3008271
Job Description:
Job Summary:
We are seeking a skilled and experienced Business Analyst to support our clients. This role involves gathering requirements from internal teams and field personnel, translating those needs into actionable insights for development teams, and creating clear, engaging documentation and training materials. The ideal candidate will be comfortable interfacing with a variety of stakeholders, from linemen and field crews to developers and leadership, and will have a knack for turning complex technical information into user-friendly content.
Key Responsibilities:
- Conduct meetings with internal teams, field crews, and linemen to gather business and technical requirements.
- Translate field and business needs into functional specifications for development teams.
- Collaborate with developers to ensure systems meet user requirements.
- Create and maintain technical documentation, training guides, and user manuals.
- Develop marketing materials and presentations to support internal and external communications.
- Present findings, documentation, and training to stakeholders in a clear and engaging manner.
- Ensure consistency and clarity across all written materials.
- 5-10 years of experience in technical writing, business analysis, or a related field.
- Strong communication and interpersonal skills, especially in virtual environments.
- Ability to simplify complex technical concepts for non-technical audiences.
- Proficiency in documentation tools (e.g., Microsoft Office, Adobe, Confluence, etc.).
- Familiarity with utility or power delivery environments is a plus.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6 months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
