What are the responsibilities and job description for the Technical Support Engineer - Platform Technologies position at Jobs via Dice?
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Next Level Business Services, Inc., is seeking the following. Apply via Dice today!
Skills:
Skills:
- Demonstrated ability to troubleshoot difficult technical issues
- Working knowledge of the components in a web applications stack
- Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
- Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience administering: Linux/Unix OR Microsoft Server
- Excellent verbal and written communication skills
- Works well in a team environment
- Strong personal commitment to quality and customer service
- Ability to understand and communicate complex technical systems
- Proven ability to maintain a professional demeanor when handling complex user issues
- The ideal candidate is a college graduate with a Computer Science degree or equivalent and has had a developer or database administrator role for more than 2 years. Strong interpersonal communication skills are essential.
- A fundamental understanding of ITSM, ITIL, or CMDB
- Deep understanding of JavaScript.
- Advanced MySQL or Oracle experience
- Experience diagnosing performance degradation
- Understanding of remote administration via SSH, SNMP, WMI, Powershell
