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Job Title: Technical Support Engineer - Integrations
Location: Orlando, FL Hybrid
Duration: Long Term contract
Job Description
Job Title: Technical Support Engineer - Integrations
Location: Orlando, FL Hybrid
Duration: Long Term contract
Job Description
- Troubleshooting or Configuration Knowledge on LDAP/Active Directory, SSO, or other authentication or user management systems (e.g. Azure AD, Okta, SAML, SiteMinder)
- Understanding of EmailTroubleshooting (e.g. Office 365, Exchange)
- Knowledge on WebServices (SOAP, REST)
- Experience Data Extraction Technologies (e.g. JDBC, ODBC)
- Hands-on experience exporting/importing data between separate systems
- Working knowledge on Network troubleshooting (e.g. Ping, Telnet)
- Hands on experience in anybi-directional, integration between two systems
- Some experience with Scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell)
- Experience with relational databases (e.g. MySQL, Oracle)
- Experience with the gathering and reading of various log files including tools like Splunk
- Integrations get a mix of issue types that typically center around their broad topics:
- Email Configuration and Maintenance (Not just Outlook App)
- SSO/Authentication (Candidate should Know who to configure the technology and how this works internally, NOT just assign or grant user/permissions).
- Web Services
- Scripting /Rest API
- Database issues