What are the responsibilities and job description for the Technical Support Analyst position at Jobs via Dice?
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Our client is looking for a Technical Support Analyst for a 5-month contract in Jersey City, NJ 07302.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 5 Months
Required Skills & Experience
Our client is looking for a Technical Support Analyst for a 5-month contract in Jersey City, NJ 07302.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 5 Months
Required Skills & Experience
- 5 years of relevant experience.
- Electromechanical experience is preferred.
- Experience repairing laser and wide-format printers.
- Proven troubleshooting and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to manage multiple priorities and work independently or in a team.
- Diagnose and resolve issues with printers, plotters, kiosks, and POS systems.
- Assist with installing, configuring, and maintaining hardware and software.
- Deliver clear technical assistance to onsite technicians over the phone.
- Maintain accurate service records and uphold quality standards.