Technical Staff Program Manager

RESPONSIBILITIES:

Kforce's client is seeking a Staff Program Manager who will become a key contributor to the IT-PMO and IT Organization in Englewood, CO. This role will be primarily responsible for the delivery of projects related to the Operations and Infrastructure functions. This is a great opportunity for candidates with strong potential but who may not have a long history performing program/project management.

Summary:

A Staff Program Manager for Infrastructure/Operations is responsible for the overall direction, coordination, implementation, execution, control and completion of Operations and Infrastructure IT projects, ensuring consistency with company strategy, commitments, and goals.

Responsibilities:

• Lead the planning and implementation of the Infrastructure/Operations Program
• Present and negotiate with customer, senior management, and IT teams
• Facilitate the definition of program scope, goals and deliverables
• Create Governance, Executive Status Reports, and Roadmaps
• Develop full scale Program plans working with various IT and Business teams
• Assemble and coordinate Program staff and manage program resource allocation
• Plan and schedule program timelines and necessary weekly/daily or ad hoc meetings
• Track program deliverables and fill out the program RAID using appropriate tools
• Provide direction and support to Infrastructure/Ops program team and coordinate with the IT Program managers
• Constantly monitor and report on progress of the program to all stakeholders
• Present reports defining program progress, problems and solutions, and perform risk management
• Implement and manage program changes and interventions to achieve program outputs
• Provide program evaluations and assessment of results throughout and post project deployment
  
  

REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Systems Management, Engineering, or related degree
• PMP certification & Advanced Degree preferred
• 10 years in IT; Operations & Security certifications & training
• 7 years of Program Management experience - preferably in Infrastructure, Operations, and Security
• Knowledge of both theoretical & practical aspects of program management
• Knowledge of technical hardware program management techniques & tools
• Knowledge of working with Vendor SOWs, RFPs, & contracts
• Direct work experience in technical infrastructure and security program management capacity & vendor management
• Proven experience in people management, strategic planning, risk management, & change management
• Experience with GSuite, Visio, & MSProject
• Ability to communicate effectively with senior level executives.
• Strong negotiation/facilitation skills with an ability to gain consensus
• Ability to translate & communicate a customer's strategic opportunities into requirements for the technical teams
• Excellent written & presentation skills and strong decision making skills
• Ability to facilitate solutions in a complex IT technology and business environment & able to adapt quickly to change.
• Ability to manage customer expectations throughout the program implementation and delivery process
• Ability to work on teams in a lead and participative capacity with many different and diverse stakeholders
• Formal knowledge of Program management principles, processes, & tools
  
  

Desired Knowledge Areas:

• Microsoft Active Directory/Exchange email
• UNIX servers, SQL servers, Windows servers & clients
• NAS and SAN Storage
• Data networking
• Wireless systems
• Enterprise software releases
• AWS and Cloud Services
• Security & enterprise monitoring systems & tools
  
  

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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