What are the responsibilities and job description for the Technical Portfolio Manager-ServiceNow platform (ITSM, CMDB) position at Jobs via Dice?
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Must-Have Skills
Must-Have Skills
- 10 years in IT with strong Portfolio/program management experience
- Hands-on understanding of ServiceNow platform (ITSM, CMDB)
- Strong knowledge of CMDB architecture, CI relationships, and data governance
- Experience managing multiple projects/programs at portfolio level
- Ability to prioritize initiatives based on business value
- Strong understanding of IT operations (incident, change, problem management)
- Experience with Agile / Scrum / SDLC methodologies
- Strong stakeholder and executive communication skills
- Ability to work as a client-side owner driving business outcomes