Technical Delivery Manager - DB & Server Operations

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We are seeking a seasoned Technical Delivery Manager to lead Oracle & SQL DBA and server operations in a 24x7 production support environment. The role requires strong expertise in Oracle and SQL Server database administration, production operations, SLA governance, and stakeholder/client management. The ideal candidate must have experience delivering in Healthcare & Life Sciences programs and demonstrate a practical understanding of GxP/CSV/CSA expectations, audit readiness, and data integrity practices.

Required Skills & Qualifications

Technical (Must Have)

• 15 years of overall IT experience with strong hands-on background in:
• Oracle DBA (installation, patching, upgrades, backup/recovery, HA/DR)
• SQL Server DBA (HA/DR, backup/recovery, performance tuning, maintenance)
• Strong understanding of Linux/Unix and Windows server operations.
• Proven experience managing production environments and 24x7 support operations.
• Strong knowledge of:
• Performance tuning, capacity planning, monitoring, troubleshooting, and root cause analysis
• ITSM processes (Incident/Problem/Change), major incident management
  

Domain & Compliance (Must Have)

• Experience supporting Healthcare / Life Sciences applications and environments.
• Working knowledge of GxP concepts and compliance expectations (audit readiness, change control discipline).
  
  

Delivery / Leadership (Must Have)

• Demonstrated ability to manage SLAs, service reviews, stakeholder updates, and escalations.
• Excellent communication skills (written and verbal) and client-facing maturity.