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Role: Technical Business Analyst (Dynamics 365 & Payments)
Locations: Atlanta, GA/ Chicago, IL (Hybrid Onsite)
Duration: 12 Months Contract
Note: Candidate needs to be in the office 3-4 Days every week. Local or candidates from adjacent states only.
Role Overview:
- We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and hands on experience with Microsoft Dynamics 365 applications
- This hybrid role bridges business needs and technical solutions ensuring successful delivery of banking and payment related projects leveraging Dynamics 365
Key Responsibilities:
- Business Requirement Gathering Collaborate with stakeholders to elicit document and validate requirements for retail banking and payment processes
- Azure DevOps Backlog Refinement Maintain and refine user stories acceptance criteria and prioritize backlog items for development teams
- Solution Design Support Translate business needs into functional specifications for Dynamics 365 modules Finance Customer Service Payments
- Process Mapping Optimization Analyze workflows identify gaps and recommend improvements aligned with industry best practices
- Integration Data Management Support integration of Dynamics 365 with core banking systems payment gateways and third-party applications
- Testing Quality Assurance Develop test cases coordinate UAT and ensure solutions meet functional and regulatory requirements
- Documentation Training Prepare user guides process documentation and deliver training sessions for end users
- Compliance Security Ensure adherence to banking regulations PCI DSS standards and data privacy requirements
Required Skills Qualifications:
- Education Bachelor's degree in Business Finance Computer Science or related field
Experience:
- 5 years as a Business Analyst in retail banking or payments domain
- 3 years working with Microsoft Dynamics 365 Finance Operations Customer Engagement
Technical Skills:
- Strong understanding of payment systems card processing and banking operations
- Familiarity with Azure DevOps API integrations data migration and SQL
- Soft Skills Excellent communication stakeholder management and problem-solving abilities
Preferred Qualifications:
- Experience with Agile methodology and tools Jira Azure DevOps
- Knowledge of IS20022 SWIFT and ACH payment standards