What are the responsibilities and job description for the System Admin / Help Desk Analyst position at Jobs via Dice?
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Job Title: System Admin / Help Desk Analyst
Location: Grayling, MI, (Onsite)
Position Type: Contract
Interview Mode: In-person
Top Skills & Years of Experience:
Job Title: System Admin / Help Desk Analyst
Location: Grayling, MI, (Onsite)
Position Type: Contract
Interview Mode: In-person
Top Skills & Years of Experience:
- 3-5 years of experience as a system admin and/or in a help desk role
- Must have a high school diploma. College is not required but a bachelor's degree (specifically in Computer Science) is a plus.
- US Secret Clearance is required. Must have at least 1 year of active clearance time remaining.
- Security required
- Troubleshooting of computer systems, networking/connectivity, audio visual equipment.
- Proficient use of Microsoft office systems.
- Working knowledge of SharePoint, documentation policies, and inventory management.
- Troubleshooting of computer systems, networking/connectivity, audio visual equipment.
- Proficient use of Microsoft office systems.
- Working knowledge of SharePoint, documentation policies, and inventory management.
- Daily employee will make decisions determining most critical response needs from received requests.
- Employee will make decisions about scheduling of resources based on level of need and resources available.
- Software or hardware changes made to equipment in support of program or mission requirements.
- Occasional amount of lifting and bending is required, climbing ladders, working in small or high areas, use of tools typically associated with running cable, testing systems, or repairing computer or network equipment.
- Employee should be able to lift 50 pounds independently and up to 100 pounds with assistance to facilitate moving or installing equipment.
- All of these tasks represent 75% of an average workday. 3-5 years experience is required.