Storage Services Analyst

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Hybrid Position 4 days onsite at Dearborn, MI

Overview:

The Storage Services Analyst is part of the EPEO Storage Service team, supporting Storage as a Service (StaaS) and Data Protection as a Service (DpaaS). This role involves a mix of technical support, planning, asset management, and financial tracking.

Key Responsibilities:

• Support Jira planning and tracking of epics, user stories, and tasks
• Manage asset-related activities, including leasing and service contracts
• Assist with planning and scaling storage services globally
• Support hardware installation, decommissioning end-of-life equipment, and fiber connectivity setup
• Troubleshoot server-connected storage environments
• Assist with financial and capacity planning, reporting, and analysis
  
  

Required Skills:

• Experience with Jira
• Strong proficiency in Microsoft Office, especially Excel
• Ability to analyze complex data and present findings to management
• Strong verbal and written communication skills
• Solid interpersonal skills with a high level of integrity
• Willingness to learn financial processes and methodologies
  
  

Preferred / Nice-to-Have Skills:

• Knowledge of procurement, purchasing, or project management
• Familiarity with data center environments and access procedures
• Understanding of storage fiber infrastructure and Cisco MDS switches
• Experience coordinating installation and decommissioning of storage devices
• Familiarity with vendor coordination and power connections
• Ability to lift up to 50 lbs if required
  
  

Experience:

• 2 years of IT experience (Associate level)
  
  

Education:

• Bachelor’s degree required