What are the responsibilities and job description for the Sr. PC Technician position at Jobs via Dice?
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STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a PC Technician for a contract opportunity with one of our largest clients located in Topeka, KS!
Title: Sr. PC Technician
Location: Topeka, KS (Onsite)
Duration: 24 Months
Role Type: W2 contract engagement
Pay Rate: $24-26/hour medical benefits available
STRATEGIC STAFFING SOLUTIONS (S3) HAS AN OPENING!
Strategic Staffing Solutions is currently looking for a PC Technician for a contract opportunity with one of our largest clients located in Topeka, KS!
Title: Sr. PC Technician
Location: Topeka, KS (Onsite)
Duration: 24 Months
Role Type: W2 contract engagement
Pay Rate: $24-26/hour medical benefits available
- Onsite is required.
- The PC Refresh technician will provide delivery, installation, configuration, testing, and production support of new endpoint devices to the customer s user base in a predominantly Windows based environment.
- This may include company hardware and software, that of which is company scripted.
- Technician will be centralized at customers main location and be required to travel as needed to other customer locations around KS and MO (Customer vehicles provided).
- Unboxing of devices and materials as necessary.
- Performing required pre-deployment device testing.
- Confirming all required components of devices are packaged together.
- Recording device serial numbers for entry into CMDB for workstation inventory
- Communicating with the end user through email, instant messages, or by phone as necessary.
- Communication may include awareness to the customer that they are getting a new endpoint, software confirmation, delivery schedule times, and other information as deemed appropriate.
- Delivering and deploying endpoint devices to end users desk.
- Ensure workstations have the appropriate software installed.
- Attain sign-off from end user that device has been deployed properly and functioning as expected.
- Remove and inventory existing endpoint
- Update end user service ticket (ServiceNow) regularly throughout deployment process
- Attend regular status meetings and team calls
- Willingly and actively execute directives from team lead
- Demonstrated proficiency and expertise with computers in a networked environment and with Microsoft applications (Outlook, Word, Excel, Access, PowerPoint and SharePoint) or similar software.
- 2 years of experience required with working knowledge and familiarity for supporting multiple operating systems - Windows, Mac OS, IOS, and Android devices.
- 2 years of experience required with hardware and productivity software trouble shooting skills.
- Knowledge and understanding of industry trends and new technologies and ability to apply this to day-to-day work activities
- Possess critical thinking, analytical ability, and problem-solving skills. Able to think and react positively and professionally even in stressful situations.
- Excellent oral and written communication skills.
- Beware of scams. S3 never asks for money during its onboarding process
Salary : $24 - $26