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Sr. IT Service Management Expert

Jobs via Dice
Chicago, IL Full Time
POSTED ON 4/8/2026
AVAILABLE BEFORE 5/6/2026
Dice is the leading career destination for tech experts at every stage of their careers. Our client, Wissen Infotech, is seeking the following. Apply via Dice today!

Looking for Sr. IT SM Expert.

  • Experience: Minimum 15 years in IT Service Management roles.
  • Certifications:
    • ITIL v3 (Expert/Intermediate)
    • ITIL 4 (Managing Professional or Strategic Leader)
  • Core Expertise:
    • Incident, Problem, Change, Release, and Service Request Management
    • Service Catalog, CMDB, and Configuration Management
  • Tools:
    • Strong hands-on experience with ITSM tools such as ServiceNow, BMC Remedy, Cherwell
  • Other Skills:
    • Strong stakeholder management and communication skills
Proven experience in ITSM transformation and process optimization

Salary.com Estimation for Sr. IT Service Management Expert in Chicago, IL
$116,515 to $141,940
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