What are the responsibilities and job description for the ServiceNow TSM & CMDB Solution Architect (Telecom Domain) | Repollo, Darrell | Richardson, TX | position at Jobs via Dice?
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Hi
Hope you are doing great
We have an immediate requirement mentioned below with one of our client. Kindly please share your updated resumes to
Job Title: ServiceNow TSM & CMDB Solution Architect (Telecom Domain)
Location: Richardson, TX
Required:
Vikram Pochaboina ||US IT Recruiter
Web : Email:
1490 S Price Rd, #204, Chandler, AZ 85286
1-
Hi
Hope you are doing great
We have an immediate requirement mentioned below with one of our client. Kindly please share your updated resumes to
Job Title: ServiceNow TSM & CMDB Solution Architect (Telecom Domain)
Location: Richardson, TX
Required:
- 10 years of experience in ServiceNow in telecom domain
- At least 5 implementation experience of ServiceNow TSM & CMDB
- Experience in ServiceNow Architecture, TSM capabilities, CMDB data model, TSM configuration, Integration, Transform Map, REST API Explorer, Workspace, Dashboard and UI builder.
- Architect core TSM processes (Incident, Request, Problem, Change Enablement)
- Design service models, service offerings, and catalogs.
- Ensure ITIL and ServiceNow best-practice alignment
- Define SLA/KPI models and reporting frameworks
- Experienced in email notifications and automation notifications in ServiceNow
- Workflow & Automation
- Design workflow orchestration using Flow Designer and Integration Hub
- Identify automation opportunities to improve efficiency and service quality
- Ensure consistent and reusable design across services
- CMDB Strategy & Data Model
- Define CMDB vision, scope, and roadmap
- Design CI class models, attributes, and relationships
- Ensure CMDB supports service visibility and impact analysis
- Align CMDB model with application, infrastructure, and service layers
- Data Governance & Quality
- Establish CMDB governance policies and ownership model
- Ensure CMDB integrity across discovery and integrations
- Discovery & Service Mapping
- Architect Discovery and Service Mapping solutions
- Decide discovery scope, schedules, and patterns
- Ensure accurate population of CI relationships
- Experience in ServiceNow solutioning, system Integration, TMForum Open APIs (TMF620, TMF621, TMF632, TMF674, TMF697) and data security and aligning the solution across multiple Agile Release Trains and Suppliers.
- Review detailed application, software and system components across a variety of technology stacks
- Ensure that architectural solutions meet technical and functional requirements
- Review existing system architecture and recommend improvements
- Participate in engineering reviews to determine any ambiguities
- Investigate and scope change requests to determine the scale of work to be done and estimate the timeframe and input required
- Conduct architectural analysis, evaluation, and design of systems that support and seek to solve complex business and technical problems
- Enable and ensure that system architecture is delivered in the form of robust and scalable solutions to business problems and needs
- Specify the solutions functional and technical requirements, and implementation phases required in order to deliver on and solve complex business problems
- Implement architectural governance, standards, metrics for measuring, monitoring and improving architecture
- Ensure team members understand system architectural implications of requirements
- Strong communication and organizational skills
- Ability to effectively deal with stakeholders in challenging situations.
- Ability to navigate through complexity and ambiguity
- Strong understanding of system architecture, design, and delivery of ServiceNow Platform
- Understanding of regulatory requirements and organizational standards including security
- Knowledge of the system design life cycle models
- Ability to design systems compatible with cloud computing architectures and selection of components
- Ability to design and select system components
- Planning and decision-making skills
- Good verbal and written communication skills
- Ability to use a variety of design tools
- Ability to problem-solve and apply critical thinking
Vikram Pochaboina ||US IT Recruiter
Web : Email:
1490 S Price Rd, #204, Chandler, AZ 85286
1-