Demo

ServiceNow Technical Product Owner

Jobs via Dice
Grand Rapids, MI Full Time
POSTED ON 12/25/2025
AVAILABLE BEFORE 1/22/2026
job summary:

Our West Michigan Client has a long term contract opportunity for a Technical Product Owner with expertise in ServiceNow SPM. Ideal candidates will be in or near Michigan with the ability to be onsite ever couple months.

location: Grand Rapids, Michigan

job type: Solutions

salary: $50 - 65 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

  • Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
  • Working with the department leadership to define the vision for the team's product.
  • Creating a product roadmap based on this vision.
  • Be able to configure and build out-of-the-box functionality by themselves, including but not limited to, dashboards, reports, capacity management, and project management, all within SPM.
  • Managing the product backlog and prioritizing them based on changing requirements.
  • Developing user stories for development work that requires more technical knowledge or customization.
  • Monitoring and evaluating product progress at each stage of the process.
  • Liaising with the product team and end-users to deliver updates.
  • Owning quality and test quality for the team's work.
  • Must be able to show deliverables as weekly progress reports.

qualifications:

5 years Technical Product Owner experience

Service Now SPM

Ability to talk about architectural requirements with architects and developers.

Ability to build the out-of-box functionality of SPM to support demand process, capacity management, dashboards/reporting, waterfall projects, and scrum/kanban boards.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Salary : $50 - $65

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