What are the responsibilities and job description for the ServiceNow Solution Architect position at Jobs via Dice?
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- 12 years of experience working with the ServiceNow platform in multiple roles (Architect / Developer / Business Process consultant/ Functional consultant/ SMEs etc.)
- Proven track record in independently managing end-to-end ServiceNow implementations for at least two application suites (ITSM / ITOM/ITAM/CMDB etc.)
- Proven track record as a platform owner / lead for mid/large ServiceNow deployments (Green Field) for global organizations.
- Good knowledge in converting Business requirement into Technical requirement & writing stories.
- Minimum 5 years of experience in supporting ServiceNow sales; with hands on experience in with solution design, pricing, effort estimation, solution defense and drafting Statement of work.
- Strong understanding of ServiceNow versions, features and licensing models.
- Must have good communication and articulation skills with experience interacting with C-Suite stakeholders
- Experienced working in an onsite offshore model; managing offshore teams remotely.
- Must have experience in independently driving discovery, design and art of possible workshops with customers and can identify and map business requirements against platform capabilities.
- Strong domain expertise in two or more of the following areas:
- IT Service Management (ITSM)
- IT Operation Management (ITOM)
- Strong working knowledge of some or all the below ServiceNow application suits:
- ITSM
- ITOM
- ITAM
- Integrations
- Must be ServiceNow certified
- One or more Certified Implementation Specialist (CIS) certifications (ITSM/ITOM is preferred)
- CMA / CTA will be preferred
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