What are the responsibilities and job description for the ServiceNow SAM Pro Developer position at Jobs via Dice?
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Key Responsibilities
Pavan Kumar
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Key Responsibilities
- Implementation & Configuration
- Develop and configure SAM Pro publisher packs (Microsoft, Oracle, Adobe, SAP, etc.).
- Customize license models, metrics, and reconciliation rules.
- Configure workflows for reclamation, normalization, and compliance reporting.
- Integration
- Build integrations with SCCM, ILMT, Flexera, and other discovery tools.
- Develop REST API and web service connectors for external systems.
- Operations & Support
- Maintain CMDB accuracy and ensure proper linkage with SAM Pro.
- Troubleshoot SAM Pro jobs, reconciliation issues, and license calculations.
- Perform health checks and optimize SAM Pro performance.
- Governance & Compliance
- Ensure audit readiness and compliance with vendor licensing terms.
- Provide reporting dashboards for license usage, compliance, and optimization.
- Collaboration
- Work closely with ITAM, HAM, procurement, and compliance teams.
- Provide technical guidance and training to stakeholders.
- Experience
- 5 years of ServiceNow platform development.
- 3 years of hands-on experience with SAM Pro implementations.
- Technical Skills
- Strong knowledge of ServiceNow ITAM, ITSM, ITOM, and CMDB modules.
- Expertise in scripting (JavaScript, Glide), APIs, and integrations.
- Familiarity with web technologies (XML, HTML, REST, SOAP).
- Soft Skills
- Strong communication and client-facing ability.
- Analytical mindset for license optimization and compliance.
Pavan Kumar
E-mail:
Direct :