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Position Title: ServiceNow Developer
Job Location: Jacksonville, FL(Onsite)
Joining Molde: Long Term Contract
Job Summary
We are seeking an experienced ServiceNow Developer to design, develop, and support ServiceNow applications and integrations.
The ideal candidate will have strong hands-on expertise in ServiceNow scripting, ITSM processes, and integrations, and will work
closely with stakeholders in an Agile/SCRUM environment to deliver scalable solutions.
Key Responsibilities
Position Title: ServiceNow Developer
Job Location: Jacksonville, FL(Onsite)
Joining Molde: Long Term Contract
Job Summary
We are seeking an experienced ServiceNow Developer to design, develop, and support ServiceNow applications and integrations.
The ideal candidate will have strong hands-on expertise in ServiceNow scripting, ITSM processes, and integrations, and will work
closely with stakeholders in an Agile/SCRUM environment to deliver scalable solutions.
Key Responsibilities
- Design, develop, and customize ServiceNow applications using JavaScript, GlideScript, HTML, CSS, and XML
- Configure and support core ServiceNow modules including:
- ITSM
- CMDB
- Incident, Problem, Change
- Service Catalog
- Knowledge Management
- Create and manage Business Rules, Client Scripts, UI Policies, Script Includes, Flow Designer flows, and Service Portal components
- Build and maintain integrations using REST/SOAP APIs, Integration Hub, and manage LDAP/Active Directory syncs
- Perform platform upgrades, patching, instance cloning, and regression testing
- Collaborate with business and technical stakeholders to gather requirements and deliver solutions in Agile/SCRUM teams
- Ensure compliance with ITIL best practices, conduct code reviews, and maintain technical documentation
- Troubleshoot issues, optimize platform performance, and provide production support
- 5 years of hands-on ServiceNow development experience
- Strong proficiency in:
- JavaScript
- ServiceNow scripting / Glide API
- HTML, CSS, XML
- Solid experience with ITSM processes
- Experience developing Service Portal, dashboards, and reports
- Strong integration experience using REST/SOAP APIs
- Familiarity with Agile/SCRUM methodologies
- Good understanding of ITIL framework
- JavaScript
- ServiceNow scripting
- ITSM processes
- REST / SOAP APIs
- Agile / SCRUM environments