What are the responsibilities and job description for the ServiceNow Business Process Consultant position at Jobs via Dice?
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Our client is looking ServiceNow Business Process Consultant for Fulltime project Hybrid below is the detailed requirements.
Job Title : ServiceNow Business Process Consultant
Location : NJ / NC / WA / TX / CA
Duration : Fulltime
Job description:
Our client is looking ServiceNow Business Process Consultant for Fulltime project Hybrid below is the detailed requirements.
Job Title : ServiceNow Business Process Consultant
Location : NJ / NC / WA / TX / CA
Duration : Fulltime
Job description:
- Bachelor's degree in Computer science or equivalent, with minimum 12 Years of Overall IT experience.
- Strong understanding of ServiceNow platform capabilities and release cadence.
- 5–7 years of experience in process consulting, business analysis, or service management transformation
- Strong expertise in ServiceNow implementations with deep understanding of OOTB process models
- Solid knowledge of ITIL v4 (Managing Professional / Strategist preferred)
- Experience working in Agile/Scrum environments with Product Owners and delivery teams
- ServiceNow Micro-certifications (e.g., IntegrationHub, Flow Designer, Performance Analytics).
- Associate Business Process Owner
- Cloud/EA certifications (e.g., AWS/Azure, TOGAF, IT4IT) based on role.
- Excellent communication and teamwork skills. Demonstrate excellent communication skills including the ability to effectively communicate with internal and external customers.
- Ability to use strong industry knowledge to relate to customer needs and dissolve customer concerns and high level of focus and attention to detail.
- CSA
- CIS
- Industry-specific certs (e.g., HR Pro)
- ITIL Foundation required